I have a $10.59 billed 6 times jan. 2021 . Why?

Why am I charged 6 times for $10.59 on 1/18/2021?

My xbox live still active until 16 jan 2021...

Hi, i have the same problem, 21/Jan/2021 and isn't fixed, I can't buy the anniversary dlc if the base don't work

On Jan 6, 2021 a repair order was placed for my xbox one, sn148038482216, 179.00 was collected. I was under the understanding that a shipping box would be sent. To date no box has been received, there has been no communication from Microsoft. How should
I proceed?

Thank you

James

I bought Xbox live gold for a month during Christmas vacation and When my parents received their credit card statement, they noticed that we were billed once again during January and February. I was not notified of being charged the $10.59 nor was I emailed confirmation of purchase. I have not used a day of any of the membership after my Christmas break, so that money went to waste. As a college student, funds are tight and it would be great if I could be refunded the funds for both the January AND February billings. You can even check in your system that the xbox has not been turned on after the first week on Jan 2022.

Hi,

please find more information on Billing and Subscription .

Thanks,