i have 39,450 but they havent been given...

Vipermadness · Mar 4, 2017

I have 39,450 and they haven't been added to my account, will they be add for me please?

:)

The Gnome Depot · Mar 4, 2017

My rewards points should have been given but they have not.

I have almost 20,000 points that should have been distributed to me on the 30th, but have not yet

XBLRewards8 · Mar 4, 2017

My rewards points should have been given but they have not.

Hello The Gnome Depot,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. We only schedule deposits automatically at 5000 or more pending Credits. Since your Credit event that pushed you over this amount occurred on the 19th, you should therefore expect your deposit in the mid-month deposit this month.

XBLRewards8 · Mar 6, 2017

Hello Vipermadness,

That amount is your lifetime Credit amount, which includes all your already deposited Credits. You can sort/view by lifetime from your MyStatement on the MyRewards page to see all these past deposit and Credit events, as well as their dates. You can then
confirm the deposits from your commerce page at (Sign in to your Microsoft account), where they will be listed as a refund with a negative amount.

XBLRewards8

Hello Vipermadness,

That amount is your lifetime Credit amount, which includes all your already deposited Credits. You can sort/view by lifetime from your MyStatement on the MyRewards page to see all these past deposit and Credit events, as well as their dates. You can then
confirm the deposits from your commerce page at (https://commerce.microsoft.com/), where they will be listed as a refund with a negative amount.

Smashking1123

Tried looking and i dont have it. They just simply havent given it to me yet.

Donut Deity

Just to be clear, have any of you NOT received the update yet and unable to connect? and by not receiving the update, I mean that all day you've been able to connect to Xbox Live, but havent even been given the option to download an update and then just
recently get disconnected?

SiKo v JoKeRz

i found out that someone had been on my account and spent them on crappy fifa 13 points and before you ask no i havent given my details out -_-

Miss Portia

We're aware of this issue and investigating. Thank you for your honesty!

i have 39,450 but they havent been given...