I hate your company because it took me 20 minutes to purchase xbox live gold and cancel ...

storm hammer111 · Dec 27, 2014

I hate your company because it took me 20 minutes to purchase xbox live gold and cancel automatic renewal.

signed,

dad who pays for this crap and will try to patronize the competition in the future

:)

xboxfelix · Dec 27, 2014

How to Turn off auto renewal or cancel Xbox LIVE membership

How to turn off auto renewal

It is recommended that you cancel your Xbox LIVE Gold Membership using the option of turning off automatic renewal. If auto renewal is "off", your membership will expire at the end of its current term.

Steps to follow:

1) If you are not already signed in, click Sign In at the upper right hand corner and sign in using your Microsoft account.

2) Proceed to My Account.

3) Click Change next to automatic renewal. Change the setting to OFF

You will be able to continue enjoying all the benefits of Xbox LIVE Gold Membership until your paid membership time expires.

Note:

If you want to cancel or disable your Xbox LIVE Gold Membership immediately, you should contact Xbox support. Use the Request a Call from Support option on the official Xbox Contact Us page. Your account cannot be canceled through chat or email.

If you disable your account immediately, you will lose the time remaining on your membership subscription.

If you are on a 2 Year Xbox LIVE Gold Contract, and you want to cancel before the end of the 2 years, you will be charged an Early Termination Fee and other applicable taxes. Once the two-year agreement period is over, your account will not be renewed automatically.

You can cancel the 2 Year Xbox LIVE Gold Contract using the option of self-cancel your subscription on Xbox.com

DEATH LIVE BR · Dec 27, 2014

Auto-Renewal

Hello!!! for automatic renewal, you must add a credit card to your account and buy xbox live gold xbox live and so do your first bill you the renewal will always remembering to cancel the automatic renewal automatica.voce should contact support xbox live
hugs

LoH IronMedic · Dec 27, 2014

Sorry for you feeling that way, you should of contacted us sooner for help if you were having problems. Have a nice day.

LoH IronMedic

Sorry for you feeling that way, you should of contacted us sooner for help if you were having problems. Have a nice day.

shadefourfive

Pretty sure you have to call which is dumb. I had two gold accounts and realize I barely played on the other one so I called and cancelled and it took me literally 40 minutes through waiting and because I'm a nice person and can't just say shut up, I don't
want the family membership, all I want to do is cancel it. I seriously hate calling xbox for anything.

Frank Castle 73

I had to do the same thing. I cancelled the download, backed out to the dashboard and redid it and it took me about 20 minutes to download.

Bob on the trainNo c

I went to cancel Xbox live gold and instead of cancelling it I brought it again the issue is I brought it but it isn't on my purchase history nor did I get an email back confirming the purchase on my banking app Xbox took it out as pending

Young Thug 101x

Hello I had Xbox live gold for year, then I canceled it, nonetheless bills continue to come, and today it took money for xbox live gold but it didnt activate for some reason maybe because i changed region. How can I return my money ASAP, since my account
keep telling me that I didnt paid for Gold.

I hate your company because it took me 20 minutes to purchase xbox live gold and cancel ...