I HAD to reset my console and it removed my brothers "my home xbox"

Discus and support I HAD to reset my console and it removed my brothers "my home xbox" in XBoX on Consoles to solve the problem; I have needed to do this before because for some reason my xbox is trash and continues to have issues like my external drive not working even though it... Discussion in 'XBoX on Consoles' started by BrentonMorrison, Nov 10, 2021.

  1. I HAD to reset my console and it removed my brothers "my home xbox"


    I have needed to do this before because for some reason my xbox is trash and continues to have issues like my external drive not working even though it powers on when plugged in. I have reset xbox just a moment ago and now I can't set it as my home xbox on my brothers account until February because I've NEEDED TO DO IT MULTIPLE TIMES BEFORE.

    MY ADHD BRAIN CAN'T HANDLE THIS AND I'M LOSING IT WE SHARE IT ON MY CONSOLE SO WE CAN PLAY TOGETHER BUT NOW WE CAN'T.

    IS THERE ANYWAY I CAN SET IT AGAIN.

    ALSO DONT ANSWER IF YOU'RE GONNA JUST SAY THAT I CAN'T.

    :)
     
    BrentonMorrison, Nov 10, 2021
    #1
  2. ngocphi Win User

    I HAD to reset my console and it removed my brothers "my home xbox"

    Maybe you need to get a new hdd cable or replace the drive (external hdd ) that cable esata usually are very very finicky

    Also if you have to scan the hdd for corruption a lot it means it is deteriorating

    That being said click on xbox assist on your xbox and type need another switch

    It's isn't garenteed or if you used it for the year already you may get a survey for one reset

    If not you have to wait for

    And no therr is no other way

    You shpuld dealt with the hdd issue before
  3. Jesse E' Win User

    I HAD to reset my console and it removed my brothers "my home xbox"

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'm really sorry Brenton, Customer support can’t offer additional switches. If you’ve made five home Xbox switches for the year and need assistance, select Help when you see the message Can’t make this your home Xbox. You may be eligible to receive an exception.

    See more on that here https://support.xbox.com/en-US/help/hardware-ne...
  4. Polski Demon 684 Win User

    My home Xbox does not work

    Hi, Polski! thank you for reaching out.
    My name is AJ, I'm an Independent Advisor for the Xbox Community.
    I'm sorry you and your brother are having a hard time sharing your games.

    I believe additional information is needed, so if it's okay, I have a few questions for you.

    - I see you already tried some troubleshooting steps, may I ask what have you tried so far?

    - To clarify, are you removing your account from your brother's console, or just logging out?

    - Are you able to access your games from your account on your brother's console?

    - How long has this been going on? Is this your first time designating your brother's console as your Home Xbox?

    Thank you.
    Looking forward to your reply!
    I tried reactive my home Xbox ,

    delete and add again my account And reset console with keeping games and apps

    I do not remove my account from brothers console

    I just log out from console And yes

    I'm able to access own games if im on own account And no this is not the first time

    I added my home Xbox to his console
  5. T72AV Win User

    Playing online with silver

    My gamer tag is the only one on the console, and it is set to my home Xbox under the only gamertag on the system. On the One S however, I had to log in with my brother's account and make it his home Xbox so that I can use live on my new Xbox one S and game
    share with my brother. I tried playing on my gamer tag on my brother's Xbox one, that is set as my home Xbox, and it says I need to buy gold. But somehow on my original Xbox one, I can play online.
  6. Darhyl Mayte Amizola Win User

    I cannot access my Xbox live

    I'm sorry but to avoid any confusion, your brother is using the Microsoft account where the active Xbox live gold subscription was purchased, is that correct?

    Does your brother's account also set as home Xbox on your Xbox series S console?

    To confirm this, sign in to your brother's account on Xbox series S console press the Xbox menu button > Go to Settings > Personalization > My home Xbox.

    May I know which option is showing next, is it "Remove this as home Xbox" or "Make this my home Xbox" ?
Thema:

I HAD to reset my console and it removed my brothers "my home xbox"

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