I had rewards credits that were supposed to be deposited yesterday and they never showed up.

Discus and support I had rewards credits that were supposed to be deposited yesterday and they never showed up. in XBoX Rewards & Social to solve the problem; I think it was supposed to be 1,250 credits. 1,000 for the Free Ride and 250 for the survey. Help, please? 81392a0f-3827-45bb-82b8-4499d3235b96 Discussion in 'XBoX Rewards & Social' started by Sycamore-29A2C2EE-13F9-4635-82F4-B26C71002CD0, Nov 10, 2017.

  1. I had rewards credits that were supposed to be deposited yesterday and they never showed up.


    I think it was supposed to be 1,250 credits. 1,000 for the Free Ride and 250 for the survey. Help, please?

    :)
     
    Sycamore-29A2C2EE-13F9-4635-82F4-B26C71002CD0, Nov 10, 2017
    #1
  2. Rewards Credits Overdue

    I've had 27,000 rewards credits pending in my account since last week and the date they were to be deposited by was yesterday. Any help on this matter would be appreciated, thank you
     
    Rickie G Rhymes571, Nov 10, 2017
    #2
  3. Sparky6903
    Sparky6903 Guest
    Reward credits not deposited today?

    today is the 30th and I was under the impression that my reward credits were to be deposited today. I don't see anything in my account yet. Is there a certain time that they are supposed to be deposited? Any help would be appreciated
     
    Sparky6903, Nov 10, 2017
    #3
  4. I had rewards credits that were supposed to be deposited yesterday and they never showed up.

    Nevermind. I thought it was going to be given as credits, not money.
     
    Sycamore-29A2C2EE-13F9-4635-82F4-B26C71002CD0, Nov 10, 2017
    #4
  5. Sycamore-29A2C2EE-13 Win User

    I had rewards credits that were supposed to be deposited yesterday and they never showed up.

    Nevermind. I thought it was going to be given as credits, not money.
  6. Smwutches Win User

    Incorrect rewards deposited into account

    $1.15 would be a deposit of 1,015 credits. If that's how many it shows were deposited on the Rewards site, then the deposit was correct.
  7. Smwutches Win User

    xbox rewards

    If the rewards site shows the credits were deposited, then you would need to go to http://commerce.microsoft.com to check for your deposit. It would be listed in your returns. The site will also show if you've already spent the credits
  8. XBLRewards8 Win User

    Xbox Live Reward Points Not Depositing

    Hey Aelyr,

    We see that these Credits were deposited yesterday. This is expected, and laid out in our FAQ for Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.

    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing into
    your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we will not be able to deliver your Rewards Credits until the deposit issue is resolved.

    Since you only hit the 5000 required to trigger a deposit as specified above on May 5th, your Credits pending on the first half of the month were a part of the end of month deposit, as explained above.
  9. XBLRewards8 Win User

    My rewards have not transferred yet

    Hey STEALTH 042,

    We see these were all deposited yesterday. For future reference, in case you redeem more Vault Credits, since it sounds like you are unfamiliar with how our deposits work, from the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    Since these were all pending on the fifth, they were a part of the end of month deposit, as explained above.
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I had rewards credits that were supposed to be deposited yesterday and they never showed up.

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