I had old xboxone account but I can't remember the email address is there some way for me...

Discus and support I had old xboxone account but I can't remember the email address is there some way for me... in XBoX Accessibility to solve the problem; I had xbox one account but I can't remember the email address but I do know the password how do I get my account back... Discussion in 'XBoX Accessibility' started by Cleon Walfall, Apr 13, 2023.

  1. Cleon Walfall
    Cleon Walfall Guest

    I had old xboxone account but I can't remember the email address is there some way for me...


    I had xbox one account but I can't remember the email address but I do know the password how do I get my account back

    :)
     
    Cleon Walfall, Apr 13, 2023
    #1
  2. Cleon Walfall Win User

    I had old xboxone account but I can't remember the email address is there some way for me too get the account back

    I did all of that the last time and not doing it again because it doesn't work and then I got my self a PlayStation because you guy don't help and again you don't just give rubbish to fill in all the time just help it been going on for years now and I'm getting mad
  3. Francia J. Win User

    I had old xboxone account but I can't remember the email address is there some way for me too get the account back

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    I have here a helpful link where you can find methods on how you can possibly locate your Microsoft email address. The most important thing is the email address so we can proceed with recovering the account.

    Kindly check this link, Cleon: https://support.xbox.com/en-US/help/account-pro...
  4. Francia J. Win User

    I had old xboxone account but I can't remember the email address is there some way for me too get the account back

    I apologize, Cleon but without the Microsoft email address we can't proceed with recovering the account. According to the support site:

    "Important Xbox Support can’t provide this info, even if you know your gamertag."
  5. Double44 Win User

    “The Microsoft account (or Windows Live ID) you’re switching to is already linked to another Xbox account”

    I'm trying to re-associate my old Microsoft account (with a Google address) with my current gamertag. I did learn that the old account was indeed associated with a free Silver gamertag for reasons I cannot remember. In order to make the switch to the old
    account, I renamed the old account with a new email address, in hopes that I could somehow reclaim the old address. However when I tried to rename, I received the error: 'email isn't available'. What happened to it? Why can't I reclaim it??? :(
  6. onyxishere Win User

    Settings > Account is grayed out.

    Hello OP, there is a way to get the email address of your old gamertag. Simply call support. They will ask you some account specific questions. If you can answer them they will give you the email address.

    From there, if you cannot remember the pasword you should be able to change it from the emails website.
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I had old xboxone account but I can't remember the email address is there some way for me...

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