I had my free 1 month Xbox delted after a certain about of time.

Hey, munnie! I've sent you a Forums private message. You can check them
here!

i signed up for first time xbox gold for the free 1 month trial... and after about 12 hours it said my time had expired

Dear Francia,

My apologies for the late reply.

Please note your response and my question are in completely different directions.

When I logged into XBOX game pass for the first time I was informed that I had free Xbox game pass for 1 year. This means that there should be no charge on my credit card before April 2024. However, I have received an email from Microsoft that my credit will be charged in April 2023.

The real question is whether I have free access for 12 months or 1 month only. As per the notification that I received when I logged in, I had 12 months of free access. I understand that my credit card will be charged after end of free period, but that charge should happen in April 2024 at the end of the 12 month free period not at the end of the 1st month only.

Please check my account again prior to any response.

it is nothing to be worried about xbox will have everything delt with when the time comes

Hi everyone,

When you return an Xbox Console, you are provided with a 1-month Xbox Live code + a free 30-day extension of your warranty.

Things do break from time-to-time, be it in 1 month after purchase or 12 months.

Be glad that Microsoft offer free repair or replacement within the warranty period, as well as free collection and delivery, as well as the warranty extension and 1-month XBL.