I had a question about a repair of a console?

victorlara1 · Aug 2, 2018

Good evening to whom it corresponds my name is Victor a few days ago present some flaws in my console since from nowhere it started to heat up and turned off so that since then I did not want to turn on and a red light appears in the center of the power
button my console is an Xbox 360 S so I wanted to ask if it was still possible to send a repair since it has never been sent or if it was not possible to make any movement with these consoles due to the time I wait for your answer

:)

hammerheadrush8 · Aug 2, 2018

had a question

can we use the xbox 360 data transfer cable to transfer music from a slim hard drive for the xbox to a computer?

EggsBoxJuan · Aug 2, 2018

had a question

Hi, the data transfer cable is intended for transferring data between Xbox hard drives only. I would strongly advise against ever attempting to connect an Xbox hard drive to your PC as that can lead to you ending up with a hard drive that will not function
as an Xbox hard drive ever again.

Smwutches · Aug 2, 2018

I know if it'd a console from before 2009 it would not longer be possible. However, I'm not sure about after that. You'll want to contact support to see if you can set up a repair. Contact Us | Xbox Support

Arminator · Aug 3, 2018

Try going to
https://devicesupport.microsoft.com and signing up your console if not already done so. That page will tell you if there is still warranty on the device, and if not, if it is possible to get the console repaired for a repair fee.

HAZMAT RADIO · Nov 3, 2018

I don't believe they repair the 360 consoles anymore.

HAZMAT RADIO

I don't believe they repair the 360 consoles anymore.

Smwutches

I know if it'd a console from before 2009 it would not longer be possible. However, I'm not sure about after that. You'll want to contact support to see if you can set up a repair. http://support.xbox.com/contact-us

Arminator

Try going to
https://devicesupport.microsoft.com and signing up your console if not already done so. That page will tell you if there is still warranty on the device, and if not, if it is possible to get the console repaired for a repair fee.

Garuchi

okay thank you for answering the question it was very helpful

- AJ -

Hi, Garuchi! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.

This would depend on the game and the kind of add-on you are referring to.

Generally speaking, DLCs for Series X/S optimized games must be installed on the console's internal storage unit, although there are certain ones (very few and mostly cosmetic items) that can be installed on an external hard drive and continue to work.

Talking specifically about Borderlands 3, all of its DLCs, including those that are only cosmetic, need to be installed on the console's internal storage unit.

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To see whether or not a DLC can be moved from Internal storage to external storage, give this a try:

- Go to My Games and Apps
- Find a Series X/S optimized game installed on your internal storage unit.
- Highlight the game and press the "Menu" button.
- Select "Manage game & add-ons"
- Select "Move or copy"

If you select an add-on that can't be used from an external storage unit, a warning message will appear on the bottom-right corner of the screen. This message reads:

"One or more of your selections needs faster storage. You can move it, but it won't be playable."

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I hope this helps!
Best regards.

I had a question about a repair of a console?