I had a problem purchasing

Discus and support I had a problem purchasing in XBoX Games and Apps to solve the problem; Hello Xbox community, I had a problem purchasing the Battle Pass bundle for Call of Duty and it appeared to me that I must contact support for the... Discussion in 'XBoX Games and Apps' started by HUM_456, Mar 25, 2025 at 6:36 PM.

  1. HUM_456
    HUM_456 Guest

    I had a problem purchasing


    Hello Xbox community, I had a problem purchasing the Battle Pass bundle for Call of Duty and it appeared to me that I must contact support for the first time. Has anyone of you encountered the same problem?

    :)
     
    HUM_456, Mar 25, 2025 at 6:36 PM
    #1
  2. Temhotabot Win User

    a game i purchased says i had not purchased it

    Be sure you are using the account that originally downloaded it. Also go to your DOWNLOAD HISTORY under ACCOUNT MANAGEMENT and download it from there.
  3. ITILIANM0NST0R Win User

    Hi, I had a problem.

    You have to check emails, check to see if they sent it , make sure that they are the same region as the game wont work unless it the same region
  4. xShyBoo Win User

    Hi, I had a problem.

    have you checked if you got a message from Xbox Live? it should say they send it. if they have and it's in your email please contact the support they can check it for you as we can only just come up with ways to help ^^

    Also make sure this person who bought it is paying for it with the same currency and is in the same region as you.. otherwise it won't work
  5. SpiralOut46and2 Win User

    Hi, I had a problem.

    Yes, it should come as a message in your email associated with your Xbox account. And also you should get a message on your console from Xbox Live with the code and it should let you Redeem it there. If there is nothing, then it sounds like the gifting
    may not have went through. I would check with your friend again and make sure that he got some kind of confirmation that the gift was purchased and sent to the correct Gamertag.
  6. Onyx Is Here Win User

    Hi, I had a problem.

    If the gift was sent via Xbox Live then you would have received as an Xbox Live message in the message center. I would recommend going there and checking.

    If you do not receive the gift then he will need to contact Xbox Support to request a refund on the item.
Thema:

I had a problem purchasing

Loading...

  1. I had a problem purchasing - Similar Threads - problem purchasing

  2. I need help fixing my Xbox Series S Wifi problems.

    in XBoX on Consoles
    I need help fixing my Xbox Series S Wifi problems.: Hi. I am completely unable to connect my Xbox series S to wifi. I’ve tried different wifi’s. Nothing is working. I’ve done everything possible so I used factory resetting as my last resort because...

  3. Please help, my Xbox shows 80183300 xbox service problem when intra to purchase in game...

    in XBoX Games and Apps
    Please help, my Xbox shows 80183300 xbox service problem when intra to purchase in game...: Please help, my Xbox shows 80183300 xbox service problem when intra to purchase in game content? My xbox live server is active and working bfb4c5da-ad80-4c72-a8cc-a799343174b4

  4. When will the ‘Purchase and content usage’ problem be resolved?

    in XBoX on Consoles
    When will the ‘Purchase and content usage’ problem be resolved?: When playing my games that I have downloaded it always makes me lag and so I went into the network settings and it came up saying that I’m experiencing the purchase and content usage.After that I...

  5. "Sorry we were unable to complete your purchase" Only like 3 years still a recurring problem

    in XBoX Games and Apps
    "Sorry we were unable to complete your purchase" Only like 3 years still a recurring problem: Im a developer, 15 years in. If I cant figure out **** is wrong thats not on me. I tried to buy a minecraft expansion. I get that insanely unhelpful message. I log out log in, etc. Oh then I...

  6. Hi, Forza Horizon 4 Koenigsegg Agera RS purchase Problem

    in XBoX Games and Apps
    Hi, Forza Horizon 4 Koenigsegg Agera RS purchase Problem: I bought the multi car pack that included the Koenigsegg. It won't let me download the Koenigsegg, but let's me download the other cars purchased. I tried to repurchase it, but it says "looks like...

  7. i purchased ea24 and installed it no problem the 2 weeks later my game is installed but...

    in XBoX Games and Apps
    i purchased ea24 and installed it no problem the 2 weeks later my game is installed but...: game is purchased and installed but when i try play it says i need to purchase it 98e90c89-8e42-402e-ad8c-dd2f7e4393d6

  8. Problems with downloading any game gamepass and purchased

    in XBoX Games and Apps
    Problems with downloading any game gamepass and purchased: i upgraded my pc including new ssd with fresh windows install and went into microsoft devices and removed my old pc and when i purchased forza 5 i was not able to download the game along with any...

  9. Having problems purchasing Minecraft Java and Bedrock for a relative who lives abroad in...

    in XBoX Games and Apps
    Having problems purchasing Minecraft Java and Bedrock for a relative who lives abroad in...: I'm living in Spain, but have relatives in the Philippines, I'm trying to buy Minecraft Java and Bedrock for my younger cousin in the Philippines, and for that I've gone to:...

  10. hello i have an problem with 1 of the purchased product

    in XBoX Games and Apps
    hello i have an problem with 1 of the purchased product: Purchased Product is an game Sea of Thieves it was purchased in 20 of june 2020 and science 2021 or even earlier (dont remember corectly sry) game refuses to lauch i bought it in steam,when i try...