I had a correction to my February MyVIP rewards, but it didn't get deposited

Discus and support I had a correction to my February MyVIP rewards, but it didn't get deposited in XBoX Rewards & Social to solve the problem; I had an adjustment of 9,000 additional points to my February MyVIP rewards, but it didn't get deposited with the rest of my February MyVIP rewards... Discussion in 'XBoX Rewards & Social' started by xDamnYouSalazar, Mar 18, 2017.

  1. I had a correction to my February MyVIP rewards, but it didn't get deposited


    I had an adjustment of 9,000 additional points to my February MyVIP rewards, but it didn't get deposited with the rest of my February MyVIP rewards since my initial February MyVIP rewards deposited early. The points are currently pending deposit. I'd like
    to request the additional rebate be deposited as soon as possible considering they should have been deposited by now but weren't.

    :)
     
    xDamnYouSalazar, Mar 18, 2017
    #1
  2. my February MyVIP Rewards are short 10,000 points; please review my purchases

    I'd just like to ask that the 9,000 adjustment be deposited soon, my initial February rewards were already deposited the same instance my MyVIP purchases registered in my MyRewards so I had no time to address the points rewarded before the deposit was made,
    and these additional credits should have been included with that deposit. If you can please set that to deposit, I'd appreciate it.

    That is all. Thank you for your review of my February purchases, I know it was a lot to go through. You can lock this thread now.
     
    xDamnYouSalazar, Mar 18, 2017
    #2
  3. Splattered23
    Splattered23 Guest
    March PunchCard Rewards & VIP Gems NOT DEPOSITED

    I just went further back through my history and I do see rewards deposited in the beginning of February, but a rewards rep told me that rewards wouldn't be deposited until a couple weeks AFTER the third preordered game had been released which is why i'm
    confused here.

    I only preordered two games end of January and none in February, so did I somehow receive the rewards early??

    Thank you
     
    Splattered23, Mar 18, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I had a correction to my February MyVIP rewards, but it didn't get deposited

    Hello xDamnYouSalazar,

    Unfortunately, we can only perform deposits during the scheduled deposit cycles at the middle and end of the month. Apologies for the inconvenience.
     
    XBLRewards8, Mar 20, 2017
    #4
  5. XBLRewards8 Win User

    I had a correction to my February MyVIP rewards, but it didn't get deposited

    Hello xDamnYouSalazar,

    Unfortunately, we can only perform deposits during the scheduled deposit cycles at the middle and end of the month. Apologies for the inconvenience.
  6. xDamnYouSalazar Win User

    my February MyVIP Rewards are short 10,000 points; please review my purchases

    I'd just like to ask that the 9,000 adjustment be deposited soon, my initial February rewards were already deposited the same instance my MyVIP purchases registered in my MyRewards so I had no time to address the points rewarded before the deposit was made,
    and these additional credits should have been included with that deposit. If you can please set that to deposit, I'd appreciate it.

    That is all. Thank you for your review of my February purchases, I know it was a lot to go through. You can lock this thread now.
  7. XBLRewards8 Win User

    not getting my rewards points

    Hello Tbone1270,

    We see that you had payback for February and January. For reference, a complete of activity can be found on your commerce page (https://commerce.microsoft.com/), where our deposits will be listed as a refund
    with a negative amount. Since you had no purchases in March, there was nothing to Reward. For April, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending.
  8. Minioger Win User

    Rewards for purchases in April

    MyVip is deposited only once. April MyVip was supposed to be deposited between the 12th-15th, however there is a bug which has caused a delay. The staff is unsure on when the deposit will take place but we all will receive our deposit when it's ready.
    Thank you for the info. I had to look, apparently my second deposits in the past have been other rewards I have earned.
  9. XBLRewards8 Win User

    Myvip does not return money

    Hello Taco Spiguerman,

    From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending for your February purchase of Devil May Cry..
Thema:

I had a correction to my February MyVIP rewards, but it didn't get deposited

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