I had 10k points waiting from MyVIP sitting late last month. Where is it?

Discus and support I had 10k points waiting from MyVIP sitting late last month. Where is it? in XBoX Rewards & Social to solve the problem; I was told the deposits were on the 15th and at the end of the month. So what happened to my points? I saw they were there before the announcement of... Discussion in 'XBoX Rewards & Social' started by Gaiden Hexus, Jun 16, 2018.

  1. Gaiden Hexus
    Gaiden Hexus Guest

    I had 10k points waiting from MyVIP sitting late last month. Where is it?


    I was told the deposits were on the 15th and at the end of the month. So what happened to my points? I saw they were there before the announcement of shutdown.

    :)
     
    Gaiden Hexus, Jun 16, 2018
    #1
  2. Gaiden Hexus
    Gaiden Hexus Guest
    Yes my 5000 reward points didnt go into my account on the15th like its should

    This is my problem, I had 10k points from MyVIP sitting there. I know that they are supposed to automatically submit when it hits 5k. It's the 16th and there is still no sign of the 10 dollars.
     
    Gaiden Hexus, Jun 16, 2018
    #2
  3. Gaiden Hexus
    Gaiden Hexus Guest
    Need assistance! I have 10,000 points from MyVIP that hasn't been deposited!

    Ok. But it's the 16th, the 10k points was in there last month when I redeemed the Gems on MyVIP, isn't it supposed to be deposited into my account on the 15th not the end of the month?
     
    Gaiden Hexus, Jun 16, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I had 10k points waiting from MyVIP sitting late last month. Where is it?

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. You can also see your deposit as currency from the Microsoft Commerce page. Please note that due to the large volume of deposits,
    your deposit will occur around the 15th, including up to a few days before or after that date. These were deposited on the 17th.
     
    XBLRewards8, Jun 18, 2018
    #4
  5. XBLRewards8 Win User

    I had 10k points waiting from MyVIP sitting late last month. Where is it?

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. You can also see your deposit as currency from the Microsoft Commerce page. Please note that due to the large volume of deposits,
    your deposit will occur around the 15th, including up to a few days before or after that date. These were deposited on the 17th.
  6. Gaiden Hexus Win User

    Yes my 5000 reward points didnt go into my account on the15th like its should

    This is my problem, I had 10k points from MyVIP sitting there. I know that they are supposed to automatically submit when it hits 5k. It's the 16th and there is still no sign of the 10 dollars.
  7. Gaiden Hexus Win User

    Need assistance! I have 10,000 points from MyVIP that hasn't been deposited!

    Yes.
    Ok. But it's the 16th, the 10k points was in there last month when I redeemed the Gems on MyVIP, isn't it supposed to be deposited into my account on the 15th not the end of the month?
  8. SpiralOut46and2 Win User

    gamerscore

    I used to try for 10K a month actually, but lately I've slowed down a bit. Last month I got 7K. I think this month will be slow as I've been enjoying Sea of Thieves and playing for fun, not gamerscore lol.
  9. Dakrkplayer2 Win User

    How much gamerscoer you earned this month.(oct 2011 edition)

    Now it 460 points for the month. And now I have 10k for the year.
Thema:

I had 10k points waiting from MyVIP sitting late last month. Where is it?

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