I got wrongfully reported by a troll on xbox and now im muted

I've been playing smite with a friend in party chat and in game a player sends a message saying reported and I ask him why and he said I'm hiding behind my team and not letting him kill me than he reports my message and now I'm muted

:)

 

i got spam reported by some kids

i need help getting my account back or im switching to ps4 this is the 3rd time ive been wrongfully accused by Microsoft some kids spam reported me because i won! now my device is banned

 

Enforcement Action Assistance

Dear Microsoft Enforcement Team,

I am sending this message regarding my account being wrongfully banned. My name is Christian Wolf. My Gamertag is , and my email linked to the account is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. I was muted on October 24, 2017, and I agree with me being muted, I deserve
it, I sent a message I regret sending and I am paying the price for it; however, on October 26, 2017, at approx. 5:34 pm EST, I was surprisingly kicked out my Madden 18 match saying I don't have such privileges to access this mode. First thing I assumed was
my Gold had expired, but it didn't. Next thing I considered was that I got banned, but for what I wasn't sure. I log in to my account, and I notice I have a multiplayer ban stating I abused, harassed my peers. Now I currently am trying to put two and two together
here, and it's not coming out to be four. How could I possibly harass, abuse or **** anybody while I am muted? I decided to contact Xbox Support, and all they provided me with was that I was reported playing NBA 2K18. Now let me inform you NBA 2K18 can be
an ego depleting game, it can be a stressful game when your losing, it will cause you to do things you regret (which is why I got muted), or it can cause you even to report people that just beat you to relieve some frustration. I don't want to sound like a
cocky man, but I am good at a game which requires a lot of skill, so I am usually beating people by a lot. I am convinced that I was falsely reported and wrongfully banned. What also doesn't fit, is how I can get banned and no evidence is provided to me. In
regards to me being muted, I don't need any proof, I know what I did and I deserve it. But in this case, I need evidence; I need confirmation that shows me harassing, abusing or assaulting a peer of mine while I was muted! I am 100% sure I never committed
either one of the three offenses. I am looking to reverse the ruling that stated my account be banned for something I did not do. The worst part is THERE IS NO EVIDENCE PROVIDED. AGAIN ZERO EVIDENCE.

Best Regards,

Christian Wolf

 

That's too bad dude, be a sport junior so you don't get comms banned.

Communications suspensions are often issued
1-14 days in length, depending on the severity of the offense.

Logging into the Enforcement website and seeing the details of your suspension should give you the full
rundown on what happens to your account.

 

You only get suspended if you have done something to violate the CoC/ToU.

You can file for a case review here
http://enforcement.xbox.com/Home/HowTo#sub-topic0-6 if eligible.

No one on the forums can help as the enforcement team do not use the forums.