I got the game pass first month for the full price instead of discount

Discus and support I got the game pass first month for the full price instead of discount in XBoX Sales and Promo to solve the problem; It is said that the first month of Game Pass is discounted on the official website/Xbox app, but it took full price from my balance when i made a... Discussion in 'XBoX Sales and Promo' started by Tan BatuYavuz, Dec 3, 2020.

  1. I got the game pass first month for the full price instead of discount


    It is said that the first month of Game Pass is discounted on the official website/Xbox app, but it took full price from my balance when i made a subscription. There hasn't been a subscription of Xbox Game Pass with the virtual card i used and the accunt..
    How can i get a refund and get the pass with the discounted price?

    :)
     
    Tan BatuYavuz, Dec 3, 2020
    #1
  2. Tan BatuYavuz Win User

    I got the game pass first month for the full price instead of discount

    Thank you for the help with the refund thing, i couldn't find it before. As for the first question; my account is old, but this is the first time i'm making an Xbox Game Pass subscription. Therefore, yes, i am sure i didn't make any subscriptions before.
  3. Lediig Win User

    I got the game pass first month for the full price instead of discount

    Hello there, Tan!

    This discount is available for new subscribers only, are you completly sure you never subscribed to Xbox Gamepass Ultimate before using this account?

    If you still need a refund, you can check how it works here: https://support.microsoft.com/en-us/account-billing/returning-items-you-bought-from-microsoft-store-for-exchange-or-refund-81629012-aa4f-f48b-2394-8596f415072b
  4. JUST DO IT415 Win User

    3 month gold 50% off free 1000 apex coins

    Something I noticed on mine was instead of the 3 month price discounted, I would sometimes see the 1 month price discounted instead. I wonder if something like that is happening for EU accounts?
  5. zXN1ght FuRyXz Win User

    Do Xbox Game Pass Games Go On Sale?

    I wouldn’t advise paying full price for SOT. Unless thats your cup of tea. It may be worth getting game pass when it becomes discounted (you get a 3 month pass for £9).
  6. Zahir_Ramathula Win User

    The Ultimate Sale did not grant the stated discount for the Ultimate Game Pass subscription.

    Hello Robert, one of thr reasons it will charge you the full price, is if you had used thr game pass service before. The discount is for first time users only
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I got the game pass first month for the full price instead of discount

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