I got the disc error 0x82d40004

Discus and support I got the disc error 0x82d40004 in XBoX Games and Apps to solve the problem; I got the disc error 0x82d40004 and tried everything to fix it and didn't help. I reset the console and removed all games didn't work even then. Now... Discussion in 'XBoX Games and Apps' started by AssemKhan, Dec 8, 2020.

  1. AssemKhan
    AssemKhan Guest

    I got the disc error 0x82d40004


    I got the disc error 0x82d40004 and tried everything to fix it and didn't help. I reset the console and removed all games didn't work even then. Now when I update my console I get the E100 error.

    Can someone tell me how to fix it? This seems a regular issue on the Xbox one S.

    :)
     
    AssemKhan, Dec 8, 2020
    #1
  2. XBF Zineb F Win User

    I got the disc error 0x82d40004

    Hello there @AssemKhan, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the game situation, but I want you not to worry about it because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I
    would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    If even after going through the previous troubleshooting steps the same situation is recurring, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then
    restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP)
    Port 3544 (UDP) Port 4500 (UDP).

    I will provide you with the official link to all the troubleshooting steps that can help sort this out for you. Please consider checking the link below, and I hope this helps you out.

    The link: https://support.xbox.com/en-US/help/errors/error-code-0x82D40004

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
    to sign in to the account.

    Kind Regards
    Stay safe, and happy gaming!
  3. nikitakozminykh Win User

    Gta v

    The error code is (0x82d40004) and the disc has no scratches at all i was on the game last night
  4. StuartATrueRed Win User

    Xbox One not loading Gears of War 4

    The error just means that it can't find the licence for the game. So in this case the disk drive did not read the disc, so couldn't find the licence. Try reinserting the disc, then wait about 30 seconds, and try starting the game again.

    More info on the error code here
    https://beta.support.xbox.com/help/errors/error-code-0x82D40004
  5. andersonpassos Win User

    Console won't read disk

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good night

    Microsoft reports that:

    "0x82D40004

    Do you own this game or app?

    If you have a game disc, insert it now. Otherwise, make sure you're signed in to Xbox Live. If you don't have rights for playing it, you'll need to buy it at Microsoft Store."

    https://support.xbox.com/en-us/help/errors/erro...

    If the games are physical, the disc player is not working, and you should request a repair.

    What is your Xbox model?
  6. denis97g Win User

    I have a problem

    check this https://support.xbox.com/en-US/xbox-one/errors/error-code-0x82D40004
Thema:

I got the disc error 0x82d40004

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