I got suspended from communications then two days later I was told I was harrassing

JealousOfMyDuck · May 25, 2017

I was banned from communications three days ago, but yesterday I received an enforcement action about harrassing someone or being a threat. How could I have possibly have been threatening or do anything on that matter when I was banned. Following this I
requested it to be reviewed and then I was suspended from using Xbox live. I dont understand why I am being banned when I specifically requested an explanation and review on the second enforcement. This is super frustrating and Xbox support avoids any contact
whatsoever if you'd like to talk about your suspension it's just a link to another website that does not help.

:)

T2avy · May 25, 2017

Ban

I feel your pain. I got ban from someone harrassing me, i called him a hillbilly and blocked him. Two days later, communication ban. Two days after that, xbox live ban for 3 weeks for harassment, when I couldnt even communicate. Appealed it, “decision upheld".
Lol its a joke. Anyone can report you nonstop(which I presume was happening from the harrassing guy) and they will ban you just for fun.

Rehcorded · May 25, 2017

Ban

I feel your pain. I got ban from someone harrassing me, i called him a hillbilly and blocked him. Two days later, communication ban. Two days after that, xbox live ban for 3 weeks for harassment, when I couldnt even communicate. Appealed it, “decision upheld".
Lol its a joke. Anyone can report you nonstop(which I presume was happening from the harrassing guy) and they will ban you just for fun.
Click to expand...

Exact same thing happened to me. Terrible way to treat customers.

Daft Badger · May 25, 2017

The enforcement team do not use the forums & xbox live enforcement is nothing to do with support so they can't help.

Any report filed has to be investigated which takes time.Your 2nd suspension would be for something that happened weeks ago or even longer.

The only way to contact the enforcement team is by filing for a case review on the enforcement site
here if eligible.

Daft Badger

The enforcement team do not use the forums & xbox live enforcement is nothing to do with support so they can't help.

Any report filed has to be investigated which takes time.Your 2nd suspension would be for something that happened weeks ago or even longer.

The only way to contact the enforcement team is by filing for a case review on the enforcement site
here if eligible.

T2avy

I feel your pain. I got ban from someone harrassing me, i called him a hillbilly and blocked him. Two days later, communication ban. Two days after that, xbox live ban for 3 weeks for harassment, when I couldnt even communicate. Appealed it, “decision upheld".
Lol its a joke. Anyone can report you nonstop(which I presume was happening from the harrassing guy) and they will ban you just for fun.

Rehcorded

I feel your pain. I got ban from someone harrassing me, i called him a hillbilly and blocked him. Two days later, communication ban. Two days after that, xbox live ban for 3 weeks for harassment, when I couldnt even communicate. Appealed it, “decision upheld".
Lol its a joke. Anyone can report you nonstop(which I presume was happening from the harrassing guy) and they will ban you just for fun.

Exact same thing happened to me. Terrible way to treat customers.

BipolarWerebear

Please post your thread <a href="http://forums.xbox.com/xbox_forums/xbox_support/xbox_360_support/f/41.aspx">here.</a>

These are the account suspension forums. None of the XBLPET monitors this forum.

CHRISTAFUZZ95

this was the first time it happened. they suspended me then two days later banned me and I hadn't communicated with anyone during that time so I don't get what the problem is

I got suspended from communications then two days later I was told I was harrassing