I got robbed from Microsoft Store

Discus and support I got robbed from Microsoft Store in XBoX Games and Apps to solve the problem; In past I bought Sea of Thieves on Microsoft Store. Than I got a new PC I logged into Microsoft Store with the same email as the one I played it... Discussion in 'XBoX Games and Apps' started by Marek Fiala_418, Mar 17, 2025 at 5:23 PM.

  1. Marek Fiala_418
    Marek Fiala_418 Guest

    I got robbed from Microsoft Store


    In past I bought Sea of Thieves on Microsoft Store. Than I got a new PC I logged into Microsoft Store with the same email as the one I played it earlier and now I can not download SoT. It says only buy. Any idea what to do? I am absulutely sure I am logging on the same account as the one I bought it on.

    :)
     
    Marek Fiala_418, Mar 17, 2025 at 5:23 PM
    #1
  2. Faline C Win User

    I got robbed from Microsoft Store

    Hi Marek, I'm sorry to hear you're having trouble with Sea of Thieves on your new PC. I understand how frustrating that can be!

    This is usually either an issue with the app or a region mismatch. Please see the reply from Jeffrey.C in this post:

    https://answers.microsoft.com/en-us/xbox/forum/...

    Please let me know if that helps you. I'm here to help if you have any questions!
  3. StimulatedNinja Win User

    Robbed from Microsoft Store.

    Have you tried contacting customer services regarding the refund.

    Support
  4. JosefLBohorquez Win User

    I just got robbed by Microsoft

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Joel

    Did you purchased the tokens using your PSN account / PS Store?
    Or the purchase appears instead in your Microsoft account order history with status completed?
    https://account.microsoft.com/billing/orders
  5. Sir ElkCandy Win User

    Purchased games for my sons xbox online but don't see a code to give him and didn't receive anything in the mail

    I just want to say goodby!! Microsoft is a scam. Your refund policies are ridiculous as is the support. I will never buy anything again from your store!

    Rob
  6. African Express Win User

    I got robbed

    Same thing happened here. Didn't think purchase went through so I tried a second time. Needless to say both transactions were charged to my card but I still have no gems.
Thema:

I got robbed from Microsoft Store

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