I got permanently suspended for a gamerpic

Hello again, you can try to contact Xbox support so that they can confirm if the account is permanently suspended or not, however if it is they will not be able to give you the reason for the suspension because it is done by another department.

Go to: https://support.xbox.com/en-US/contact-us/

Hi, thanks for the reply George, do you think it’s not actually permanently banned and just a error? Because I was reading that Xbox cancels your game pass subscription when your get permanently banned and I checked my account and they haven’t cancelled it.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Saxumbios, I'm sorry for what happened regarding your account, we would like to set your expectation about this situation.

Enforcement is a department apart from this Community and Xbox service, is not possible for us to access to your account and Enforcement details to check or handle with your ban or suspension.

As this forum is public viewing and unfortunately as independent consultants we do not have access there is some data or your account, we cannot specify the actual reason or verify precisely what the reason for your suspension or ban or remove your ban or suspension.

Below I leave links that can inform better about the Enforcement

Types of Xbox enforcement actions

https://support.xbox.com/en-us/help/family-onli...

Xbox device suspensions and bans

https://support.xbox.com/en-us/help/family-onli...

My account was also permanently suspended. My depression and anxiety is shooting through the roof right now. I changed the gamerpic as soon as I got communication suspended and I couldn't have done anything else against the ToS. I keep recieving a error as I try to appeal it. Can a professional please help?

Yes I understand xbox support can't do anything only people who can is the enforcement team who people can't get in contact with. But my main question is if someone gets voice communication suspended because of a gamepic and it was not removed is it really because of the gamerpic? Also when did the enforcement team stop doing gamerpic suspensions? Normally if it's because of your gamerpic you get gamerpic suspended not communication suspended. Another thing is how they spammed my account with 12 or 9 4day suspension until it reached 8days. I hear the more suspensions you have on your account the worse the punishment and its a possibility of a permanent ban. So for them to add all them active suspensions to my account kinda have me thinking next time it's going to be permanent over a gamerpic that there is nothing wrong with out of all things.