i got permanently suspended because of my profile picture and i was confused because my...

Hi, my name is Oskayra and I would be happy to help.

I'm sorry to tell you that no one on the forums, not even a member of the support team, can answer specific compliance questions. If you can submit a case review:
https://support.xbox.com/help/family-online-safety/enforcement/how-to-submit-a-case-review

That's all you can do, as the security team does not use the forums and they are the only ones who can answer specific compliance questions. They can only be contacted through the case review process.

I wish you good luck and hope you have a good day!

Best Regards, Oskayra

the picture i got permanent ban for is my profile picture now tell me is this violating xbox rules?

It is working now thank you

Hi Michael!

Please confirm on https://enforcement.xbox.com/ if you no longer have any active suspension.

If there's none, try to change your custom gamerpic using an Xbox app on mobile. Let me know if you could upload an image. Generally, it could take few days before it's approved.

Perfect! I am glad that it's now working. Thank you for your patience and time here in the community.

Take care!