I got hacked and lost all my points and games

Discus and support I got hacked and lost all my points and games in XBoX Accessibility to solve the problem; I got hacked about a month ago. I submitted a case to recover and they gave me a fresh account but no games with it. I lost all my Onedrive photos of... Discussion in 'XBoX Accessibility' started by saad karkoubi, May 26, 2025 at 8:52 AM.

  1. I got hacked and lost all my points and games


    I got hacked about a month ago. I submitted a case to recover and they gave me a fresh account but no games with it. I lost all my Onedrive photos of my family too. They closed my case and I don't know what to do.

    :)
     
    saad karkoubi, May 26, 2025 at 8:52 AM
    #1
  2. SweetMonet Win User

    I got hacked and lost all my points and games

    Hi, Saad! I'm sorry to hear your account got compromised. No worries, I'm happy to assist you with this today.

    Since your issue has already been addressed by support, I recommend following these steps to try reaching Xbox Customer Support. They are the only team with access to review and assist further with the case related to your account.

    Please go to https://support.xbox.com/en-US/contact-us

    Then click on "Contact us" > Account and Profile> Then choose I need a Microsoft account> Type Account Hacked > Click Next> Click on See contact options> Select from there, it should show you the option to chat with them or request a call.

    Let me know if that works. Thank you!
  3. SweetMonet Win User

    I got hacked and lost all my points and games

    Hi, Saad! I'm sorry to hear your account got compromised. No worries, I'm happy to assist you with this today.

    Since your issue has already been addressed by support, I recommend following these steps to try reaching Xbox Customer Support. They are the only team with access to review and assist further with the case related to your account.

    Please go to https://support.xbox.com/en-US/contact-us

    Then click on "Contact us" > Account and Profile> Then choose I need a Microsoft account> Type Account Hacked > Click Next> Click on See contact options> Select from there, it should show you the option to chat with them or request a call.

    Let me know if that works. Thank you!
  4. CrestedBubble9 Win User

    My account got hacked.

    My account XxShutYoMouthxX has been hacked too. Since it got hacked the hacks got me banned and not i lost all my games and can't play on xboxlive
  5. xBA MostWantedx Win User

    FIFA 12 HACK- found some of em

    i also got hacked by fifa12 player and i dont like soccer games. lost 1800 microsoft points
  6. ashleyvermeer'x Win User

    Gamertag I want is taken, I think by me. What can I do

    i whas hacked yesterday, i got account back but lost all my games, payment and two years online is there a way to get that back?
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I got hacked and lost all my points and games

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