I got charged twice for Fifa 18 Pre-Order

Discus and support I got charged twice for Fifa 18 Pre-Order in XBoX Games and Apps to solve the problem; I preorder the game on june 5, 2017 and was charged $97.41 on june 10,2017. Then on september 17, 2017 I was charged $97.41 again for the same... Discussion in 'XBoX Games and Apps' started by theangelnator21, Sep 17, 2017.

  1. theangelnator21
    theangelnator21 Guest

    I got charged twice for Fifa 18 Pre-Order


    I preorder the game on june 5, 2017 and was charged $97.41 on june 10,2017. Then on september 17, 2017 I was charged $97.41 again for the same pre-order. I want to know if my account will be charged again or if the second charge will be cancelled automatically.

    :)
     
    theangelnator21, Sep 17, 2017
    #1
  2. CrudePegasus24
    CrudePegasus24 Guest
    Money cut twice

    Have got charged twice for the fifa 18 game in a problem idk what to do
     
    CrudePegasus24, Sep 17, 2017
    #2
  3. George22w
    George22w Guest
    i want to cancel my pre order

    i did pre order for fifa 18 ronaldo edition and then i did pre order for icon edition so i want to cancel my pre order for fifa 18 ronaldo edition
     
    George22w, Sep 17, 2017
    #3
  4. Smwutches
    Smwutches Guest

    I got charged twice for Fifa 18 Pre-Order

    You would need to contact support and speak to billing for assistance. 1-800-4my-xbox if you're in the US/Canada or
    Contact Us | Xbox Support

    Keep in mind that if you paid with a credit card/Paypal, you actually would not be charged until close to the game's release. So you may not have actually been charged in June.
     
    Smwutches, Sep 17, 2017
    #4
  5. Ishan8123
    Ishan8123 Guest
    Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
    Contact Us | Xbox Support .

    Don't forget to explain your situation and they will be able to help youI got charged twice for Fifa 18 Pre-Order :)
     
    Ishan8123, Sep 17, 2017
    #5
  6. CrazY1985
    CrazY1985 Guest
    Contact official support for this.
     
    CrazY1985, Nov 2, 2018
    #6
  7. CrazY1985 Win User

    I got charged twice for Fifa 18 Pre-Order

    Contact official support for this.
  8. Ishan8123 Win User

    I got charged twice for Fifa 18 Pre-Order

    Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
    http://support.xbox.com/contact-us .

    Don't forget to explain your situation and they will be able to help you:)
  9. Smwutches Win User

    I got charged twice for Fifa 18 Pre-Order

    You would need to contact support and speak to billing for assistance. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us

    Keep in mind that if you paid with a credit card/Paypal, you actually would not be charged until close to the game's release. So you may not have actually been charged in June.
  10. Xboxfreak717 Win User

    Cancel a pre-order

    Hello Microsoft Support

    I want to cancel my pre order for fifa 18,my son got hold of my account and pre ordered it.

    -Juan
  11. Rene Garcia1 Win User

    I paid to pre order a game around this month and I just an email that I will be charged again, why am I being charged for something i paid to own and play

    I pre order need for speed unbound

    And I was charged twice today
Thema:

I got charged twice for Fifa 18 Pre-Order

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