I got charged twice and only got one shark card what do I do?

I purchased the bundle, but I don't see that I got the shark card. How do I get the card?

Hi there,

The charges on the card, if they say pending then one will drop off in a day or two. The same thing happens on my credit card when I make certain purchases. If they say
posted, then you can to submit a
refund request and speak with your bank about the charge. Until both charges show as
posted, there is nothing that can be done.

Hi DestineeJennette!

I understand your situation as I have over 5 years experience in retail. I would suggest that you double check to make sure that you were actually charged twice and that one of the charges isn't a pending charge that may just go away. You could also contact
the place that handles your debit card and see if they can check to see if it was charged twice. Also you will also want to contact Xbox support/Rockstar support to see if they can help you with the issue.

Hey there ColorfastOak296,

I'm sorry to hear about the issue and any inconveniences this may have caused. If you're still in need of assistance, I would suggest hitting up our chat support team over on our
Contact Us page. These folks are best equipped to help you further.

If in the future you have any other Xbox Support related questions, please feel encouraged to create a new thread detailing what you're experiencing. This way you can receive support catered specifically to you from our community. Thanks so much!

Speak with Billing Phone Support, they should be able to get this sorted out for you:

support.xbox.com/.../contact-us