I got a redeem code from a friend for a 14 day gamepass code

Discus and support I got a redeem code from a friend for a 14 day gamepass code in XBoX on Consoles to solve the problem; I redeemed the code via xbox store but when i went to the game pass to use it... my game pass wasnt activated and was forcing me to pay for a sub to... Discussion in 'XBoX on Consoles' started by Alex Sinfalair, Aug 26, 2019.

  1. I got a redeem code from a friend for a 14 day gamepass code


    I redeemed the code via xbox store but when i went to the game pass to use it... my game pass wasnt activated and was forcing me to pay for a sub to join when i do not have a credit card for a month subscription. I do not understand what is going on and
    when i try to reinput the code it says the code was already used, mind explaining to me what is going on? Id like to use the gamepass before it expires so i can play Devil May Cry 5 as ive been eagerly wanting to play this and its on game pass now... so please
    help me.

    :)
     
    Alex Sinfalair, Aug 26, 2019
    #1
  2. choppyseize Win User

    I got a redeem code from a friend for a 14 day gamepass code

    The trials are for new members with no history of Gamepass. You may not be eligible if you've used one before.
  3. Alex Sinfalair Win User

    I got a redeem code from a friend for a 14 day gamepass code

    Well i only got access to one system and its not even mine lol its my uncles, i just use it occasionally. And i wanna play Devil May Cry 5 from game pass... but if it takes 24 hours to fully activate wouldnt that mean that i only have 13 days to play it
    and not 14? isnt that misleading?
  4. XBF Crystal P Win User

    I got a redeem code from a friend for a 14 day gamepass code

    Hi there Alex,

    Thanks for reply. I understand there is an issue with a subscription on a Microsoft Account.
    If you redeemed the subscription on the account, please take a moment to review your Xbox history online to
    confirm the redeemed code.

    For any subscription issues, I recommend to contact Customer Supportfor further assistance.

    Give that a try and let us know the results.
  5. XBF Felixx P Win User

    I got a redeem code from a friend for a 14 day gamepass code

    Hello Alex Sinfalair!

    Thanks for reaching out to Xbox forums support.

    Go ahead and perform a hard reset and power cycle
    of your console. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 5 minutes. Then re-connect and turn on the Xbox. Perhaps your console needs to
    refreshed after applying you free trial.

    Next, I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account and see what might be causing that issue.
    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    I hope this helps a bit more.

    Felix

    Xbox forums support
  6. Alex Sinfalair Win User

    I got a redeem code from a friend for a 14 day gamepass code

    Ive never ever used a trial before, this is my first time... so mind explaining that then?
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I got a redeem code from a friend for a 14 day gamepass code

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