I got a new phone number and it won’t let me change my security information. How do I...

it should give you an option for more than one way to verify that security information

try the security check again click the option other ways to verify

and click email or Microsoft authenticator

then you can receive the verification via email or you can sign in using the authenticator app

then you should be able to add a new phone number to your account

i tried to change my phone number because its been a year that I've had a new one and when i tried to change it i got asked for a pin that was going to be sent to my old phone number but i got a option to send a security email to my second email but when i put my information on the email to try and change my number i was told that my information was going to be transferred and i could do anything with my account. I called support and asked for help but i was just told that my account will be locked after 30 days which I don't want. All I wanted to do was change my old phone number to my new one.

"You cannot access this site right now
This site requires a security code to sign in. You will be able to access this site when your security information is updated on 22.08.2020. You can still access sites that do not require a security code, such as Outlook and Skype.

You requested to change your security information on 23.07.2020."

Why do i get banned for 30 days just chaning my phone number? This is so stupid, it has to be changed!

Or atleast give me a chance to remove my phone number completely

I need help can not change my password because trying to change my security information and don't have access to that phone number anymore please help me thank you

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Sam, by its description it should be referring to the phone number that you entered as security information, to change it you must do it through the link below by logging into your account.

Security

https://account.microsoft.com/security

Note: do not delete a security number or email, you must first add a new phone number or email and then remove the old one.