I got a big problem

Discus and support I got a big problem in XBoX on Consoles to solve the problem; Im new to the forums so bare with me I used to have a account called Noobkiller N187 but i forgot my password and email. I called Customer support but... Discussion in 'XBoX on Consoles' started by Youngcraft300, Aug 5, 2016.

  1. I got a big problem


    Im new to the forums so bare with me

    I used to have a account called Noobkiller N187 but i forgot my password and email. I called Customer support but it appears not to be that helpful. I tried to "chat with microsoft" but the thing doesnt work because i cant place my first and last name in
    there its like stuck. I dont remember anything this profile had. I transfered my old xbox 360's data because it had the 3rd RED RING OF DEATH to a xbox slim. In the new xbox. I got everything back but i cant access my account online.

    I have tons of proof that i know stuff i used to do in the profile such as purchasing games and when i did it. The xbox's numbers which i wont say publically, and When i got my 3 month Gold membership. If that wasnt enough proof, just check and compare the
    games i have and the games my old one had.

    Some1 help me please because i havent been able to sleep in peace and im in this depression thats not allowing me to live normally.

    You may say im a NO life, but thats who i am, a no life and i want is to get my old profile back for old times sake.

    :)
     
    Youngcraft300, Aug 5, 2016
    #1
  2. SuperEagle05
    SuperEagle05 Guest
    Got a big problem

     
    SuperEagle05, Aug 5, 2016
    #2
  3. Mister Maka
    Mister Maka Guest
    Got a big problem

    Hey all!

    This issue should be resolved now. If you're still having any troubles, give your Xbox One a full power cycle by holding down the power button for 8-10 seconds until it's turned off completely.

    If you're still having any troubles, let us know so that we can best help you out.
     
    Mister Maka, Aug 5, 2016
    #3
  4. KindGryphon
    KindGryphon Guest

    I got a big problem

    Sorry to hear about the issues you are having. However this is a public user based forum made up of users such as yourself so phone support or live chat are going to be the only ones who can help you with this.

    They have certain specific guidelines they have to follow when verifying whether someone is the rightful user of an account or not. If they said that you couldnt verify enough of the info to prove you are the true owner then im afraid your out of luck unfortunately.
     
    KindGryphon, Aug 6, 2016
    #4
  5. No offense to them but their specific guidelines are ***. They say the only way to fix it is to find your email. Thats stupid because i forgot the email. If i wanted to guess my email, I would literally place 500 combos of my email until i get it (which
    i did). not only that, it has to be linked to both Activision and WBPlay.

    If only they can use some common sense that even a 6+ year old would easily know.



    In the Video Which which flew over Xbox Support Chat and Phone Heads, I show them the Proof

    Its My Account (Noobkiller N187 Offline) that i currently am using after transfer device use It Contains

    - The Profile

    - Achievements for it

    - The Data On the Profile

    - And the Games That i had to play them

    - The Exact Gamerscore

    You know what the Chances of having all that are? 1 in 492Quintillion. If Microsoft can just look at the *** video which they obvious did not when i chatted with them. Maybe their minds can finally know.... I AM HIM.
     
    Youngcraft300, Aug 7, 2016
    #5
  6. Daft Badger
    Daft Badger Guest
    Sorry but that video is not proof.It just shows someone trying to access an account on a console.

    Support will not accept videos as proof anyway.

    You can try reading through some stuff here
    support.xbox.com/.../forgot-microsoft-account-solution


    but as KindGryphon said,there are certain guidelines & protocols that must be met due to security purposes.

    If you can not meet them then there's nothing you can do.
     
    Daft Badger, Oct 31, 2018
    #6
  7. Daft Badger Win User

    I got a big problem

    Sorry but that video is not proof.It just shows someone trying to access an account on a console.

    Support will not accept videos as proof anyway.

    You can try reading through some stuff here
    support.xbox.com/.../forgot-microsoft-account-solution


    but as KindGryphon said,there are certain guidelines & protocols that must be met due to security purposes.

    If you can not meet them then there's nothing you can do.
  8. KindGryphon Win User

    I got a big problem

    Sorry to hear about the issues you are having. However this is a public user based forum made up of users such as yourself so phone support or live chat are going to be the only ones who can help you with this.

    They have certain specific guidelines they have to follow when verifying whether someone is the rightful user of an account or not. If they said that you couldnt verify enough of the info to prove you are the true owner then im afraid your out of luck unfortunately.
  9. Youngcraft300 Win User

    I got a big problem

    No offense to them but their specific guidelines are ***. They say the only way to fix it is to find your email. Thats stupid because i forgot the email. If i wanted to guess my email, I would literally place 500 combos of my email until i get it (which
    i did). not only that, it has to be linked to both Activision and WBPlay.

    If only they can use some common sense that even a 6+ year old would easily know.

    https://www.youtube.com/watch?v=EASc7n08xW4

    In the Video Which which flew over Xbox Support Chat and Phone Heads, I show them the Proof

    Its My Account (Noobkiller N187 Offline) that i currently am using after transfer device use It Contains

    - The Profile

    - Achievements for it

    - The Data On the Profile

    - And the Games That i had to play them

    - The Exact Gamerscore

    You know what the Chances of having all that are? 1 in 492Quintillion. If Microsoft can just look at the *** video which they obvious did not when i chatted with them. Maybe their minds can finally know.... I AM HIM.
  10. Mister Maka Win User

    Got a big problem

    Hey all!

    This issue should be resolved now. If you're still having any troubles, give your Xbox One a full power cycle by holding down the power button for 8-10 seconds until it's turned off completely.

    If you're still having any troubles, let us know so that we can best help you out.
  11. Mister Maka Win User

    Yeah, i've got a big problem

    Hey there.

    Sorry to hear about your display troubles! If you haven't already, please make sure you check out our
    Blank Screen Troubleshooter. There's a step to reset your display settings in there, please make sure you give that
    a go. Keep us updated with how it goes :)
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