I got a ban for something I did not do

Hey there NaC Reflex.

I'm afraid we aren't able to help out with Enforcement actions here on the forums. For details on your suspension please check out
Enforcement.xbox.com, if you're eligible you can submit a case review. Thanks for your patience and understanding.

You have responsability of your account and the actions performed through it.

If you are eligible for a case review: http://enforcement.xbox.com/Home/HowTo#sub-topic0-6

For information about your ban and to see about submitting a case review, you would need to go to http://enforcement.xbox.com

For information about your ban and to see about submitting a case review, you would need to go to http;//enforcement.xbox.com

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello, I'm sorry for what happened regarding your account, we would like to set your expectation about this situation.

Enforcement is a department apart from this Community and Xbox service, is not possible for us to access to your account and Enforcement details to check or handle with your ban or suspension.

As this forum is public viewing and unfortunately as independent consultants we do not have access there is some data or your account, we cannot specify the actual reason or verify precisely what the reason for your suspension or ban or remove your ban or suspension.

Below I leave links that can inform better about the Enforcement

Types of Xbox enforcement actions

https://support.xbox.com/en-us/help/family-onli...

Xbox device suspensions and bans

https://support.xbox.com/en-us/help/family-onli...