I got a 2k23 gift card for Christmas and is does not have a code and my mom lost the...

how was it purchased, was it from a code site, if so log in and it should still be under the account, if purchased from the Microsoft store and your mother bought it with her account then the game is tied to her account automatically and there would be no code.

I got gift cards for Christmas.

Yeah turn 10 gift you unicorn card i got a ferrari californi worth 2 million credits off them once as a christmas gift

Yes Visa gift cards work. I got one for Christmas and used it since for some reason I can't use the $65 on my MS account. Anyway, to use it, get on your xbox console, go to Settings > Account > Manage Payment Options > Add Credit Card. Also note: your security
code is the (usually) 3 digit number on the back of the gift card next to the strip where it says to sign your name

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello Ephy, where are you trying to redeem your Gift Card, on the console or on the PC?

You say that you are unable to redeem, does an error message appear when you try to redeem?

Here are some links that may help you.

More information on how to redeem a code at the link below.

How to redeem gift cards and codes

https://support.xbox.com/en-us/help/subscriptio...

Get help with a digital code or gift card

https://support.xbox.com/en-us/help/subscriptio...