i got a 2 week console coms and multiplayer ban and it says its uplifted but im still banned

so on the 8th of september i got a console communication and multiplayer ban and it says im uplifted sense the 23rd but im still banned. its been a huge inconvenience for me sense its been 9 days sense the bans been "uplifted". PLEASE IF ANYONE CAN HELP ME

:)

 

i got a 2 week ban and it says its uplifted but im still banned

so i got a console ban on my k1ller snake account and its says that its uplifted but its still not fixed. i had the ban from the 8th to the 23rd and its been almost a week sense its been "uplifted". i need help and i did everything on my end that i can do.
PLEASE XBOX I NEED HELP.

 

Banned Account

hi, my account has been banned for 2 weeks and today its supposed to be playable again. On the enforcement page it says 4/25/15 at 21.34 gmt the ban will be uplifted but it hasnt, can anyone help?

 

If you’re unsure why your suspension was extended, please review your Enforcement History, which includes the type of
violation associated with each enforcement action

We're unable to assist with Enforcement related inquiries, including Reputation, here on the Xbox Support forums. The
primary place for further information will be the Xbox Enforcement page
while signed-in. You also have the option to check in with the phone or chat support team through the
Contact Us page to inquire
if there is an enforcement action still on your account and for how long. They can't assist with enforcement actions, however they should be able to let you know if there are other actions on your account.

 

If the ban has lifted, try removing the account from the console, doing a hard reset and then re-add the account.

You can also try this
http://support.xbox.com/en-US/xbox-one/xbox-live/cant-send-messages

 

@m3tal daz3 I look at the enfocement everyday and it says its uplifted i dont see a extension on it anywhere.

 

@bowski477 I tried this and it didnt work and i looked at the "Cant send messages help" and it didnt help, im really trying to avoid calling xbox help because i never get the help i need. this has been going on for 9 days now and im getting tired of having
to use skype with some of my friends and having to message people from the xbox website, ive been playing xbox for 8 years and ive never heard of this in all that time and now its stopping me from playing with my friends.

 

There appears to be an issue that has been happening lately. It appears that if an enforcement action was extended then there may be no additional notification and the enforcement site does not reflect this extension. The only way to currently find out if
an enforcement action was extended is to contact Xbox support.