I go unsuspended and still can't message or talk in partys

Hey underdog6784! Try out the steps
here and
here and see if they help at all. Post back and let me know how it goes!

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HERE for the best info.

good luck, I received a 24 hr communication suspension on November 7 but to this day I still can't talk in a party or ingame because they can't properly unsuspend people. Just letting you know what's in store.

Hey Gamer,

Unfortunately, we can't handle any issues with enforcement actions only at Enofrcement.xbox.com can handle those issues if you're eligible you can submit a case review there to resolve the issue.

if no active suspensions or ban then some steps should be helpful.

1) Power Cycle: http://support.xbox.com/en-US/xbox-one/console/power-cycle-console

2) remove your profile, restart, then re-download your profile https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

3) Factory Reset Console https://support.xbox.com/en-US/xbox-one/console/reset--to-factory-defaults

Warning Restoring your console to the factory default settings erases all accounts, apps, games, saved games, and settings. Anything that has not been synchronized with Xbox Live will be lost. (Your console syncs with Xbox Live automatically when it is connected
with the service.)

If none of these solutions resolved the problem, your console may need to be serviced. Go to Device Support to submit a repair request: https://devicesupport.microsoft.com/

If this resolved the issue verify the answer and then mark your support thread answered and if this doesn't answer your thread then please let of know what your attempted and any other details that you might have said in your original post.

Nothing is working. I can't see if I have banned because I can't see my messages. I fon't think I've been banned because I can join parties and still talk.

Hey ,

I can't submit a case review on them as they have ended and I have no active suspensions to set a case review on and the enforcement team no longer is active on their forums so I cannot post there. When I contacted Xbox support they went through some troubleshoot
methods with me and confirmed my suspensions ended last weekend, yet I'm still affected. They suggested my suspension was extended but hadn't been updated on Xbox's site, but I have waited a week now and it's still not over and I have heard of people in My
problem waiting a month and still affected. I also can't go use another profile as they are all affected on this console too. If was perm banned I wouldn't be able to log in. I can't see if it's been extended to the enforcement site

So what I think that has happened is that you have a console ban, not an account ban

but it wasn't supposed to be a console ban right? Otherwise on the other profiles on the console it would say that they have active bans on the enforcement site and none of the other accounts do it says they have a perfect record.

So what am I perm banned or something? Was the console ban a mistake for an account ban? And if so how can this be fixed without me having to try contact enforcement because I cant submit a case review as there's no active bans to submit one for and they
have no number, email and aren't on their forums anymore.