I get an E102

Hello, we sorry to hear about the issue and any frustrations this may have caused.

Please, check the following link to find out more information about this issue and a possible solution...



https://support.xbox.com/en-US/xbox-one/console/startup-error-solution



Let us know if these sugestions fix your issue, or if you need more assistance?

Hey there Xbox fan!

Sorry to hear that you're experiencing this issue on your new console.

I split your post from the thread it was on because that thread was pretty old. This way, we can make sure to focus on your specific situation appropriately.

I wanted to say that we totally have an online guide that should be able to help you with this exact issue. If and when you get a chance, then I would suggest following the steps here in our article entitled
Troubleshoot Xbox One startup errors.

Give those steps a shot and let us know how that helped in resolution to the issue.

Much thanks!

Hello danilobugi,

Thank you for your post. I understand you are experiencing an issue with your Xbox One producing error code E102. To troubleshoot this, please visit this page:

Error E102.

I hope this helps.

All i keep getting is preparing console and something went wrong. The error codes change from e101 to e102.

Hello TryhardRomas,

Thank you for your post! I understand you are experiencing an issue with Error Code E102. To troubleshoot this issue, please check out this article: E102 Startup
Solution - Xbox One.

I hope this helps!