I found a possible solution for Xbox One S/X not reading discs upon initial boot.

Discus and support I found a possible solution for Xbox One S/X not reading discs upon initial boot. in XBoX Games and Apps to solve the problem; So I've recently had an issue with 2 consecutive Xbox One S consoles not acknowledging that there is a disc in the drive after booting up from energy... Discussion in 'XBoX Games and Apps' started by cthom14, Jan 7, 2020.

  1. cthom14
    cthom14 Guest

    I found a possible solution for Xbox One S/X not reading discs upon initial boot.


    So I've recently had an issue with 2 consecutive Xbox One S consoles not acknowledging that there is a disc in the drive after booting up from energy saving mode, and still wouldn't recognize discs even after ejecting/reinserting a disc. I just figured the
    first one was defective, so I returned it, only for the replacement to have the exact same issue. I refused to believe my luck was that bad, so I did some digging that led me to this post from about a year ago.

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-x-wont-load-read-discs-unless-i-hard/431383eb-908f-47b1-ad9b-cb7db1adaaef


    Exactly like that instance, restarting my Xbox temporarily fixed the problem until the next boot, so I assumed it wasn't a hardware issue with the drive itself. So I started experimenting with different things like having a disc in/not in the drive during
    boot-up, and having my external HDD turned on/off during boot-up. (I noticed the person in the post I linked also had an external HDD).

    Sure enough, allowing the Xbox to boot up without the external HDD connected solved the problem. I just plug it back in after the boot process is complete. I think something during the process of the Xbox waking up the external HDD interferes
    with the initialization of the disc drive. For the record, I never had this issue with my original Xbox One that I had for 5+ years. I had the same HDD all this time (model info posted below), and it just now became a problem with 2 separate One S consoles.

    Hopefully this helps someone, and we can get this issue fixed.

    :)
     
    cthom14, Jan 7, 2020
    #1
  2. GateByte Win User

    I found a possible solution for Xbox One S/X not reading discs upon initial boot.

    Nice helpful post. I’m sure it will help others out that encounter the same issue.
  3. mattmatt117 Win User

    I found a possible solution for Xbox One S/X not reading discs upon initial boot.

    Interesting my Xbox doesn't read any disk and I have tried alot of things to fix it I don't want to send it to get repaired I might try this method to see if it works for me.
  4. {Parity} Win User

    I found a possible solution for Xbox One S/X not reading discs upon initial boot.

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  5. Niels_St Win User

    I found a possible solution for Xbox One S/X not reading discs upon initial boot.

    pulling the power cord so now and then is the best solution at this moment... I hope @microsoft can fix this within a couple of days... This is not a working solution...
  6. cthom14 Win User

    I found a possible solution for Xbox One S/X not reading discs upon initial boot.

    Both of the units that I've had problems with I did a factory reset before I ever used them, and I haven't watched any Blu Rays on them.

    Just to clarify, these were 2 used consoles purchased only a few weeks ago. I returned the first one because I just thought it was defective, then this happened again with the second one, so I knew something was up.
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I found a possible solution for Xbox One S/X not reading discs upon initial boot.

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