I forgot the pin to my laptop

Hi there! This is Virginia O.

I understand that you want resetting the PIN on your laptop.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

If you've forgotten your laptop PIN and can't receive a verification code on your old phone number, you can usually reset it from the Windows login screen by selecting "I forgot my PIN" and then verifying your identity using alternative security information like a different email address associated with your Microsoft account, or by answering security questions if you have them set up.

Here is how tp reset your PIN if you can't receive a verification code:

Please access the login screen. Turn on your laptop and go to the sign-in screen where you would normally enter your PIN.

And then select "Forgot my PIN" Kindly look below the PIN entry field and click on the "I forgot my PIN" option.

After that is to choose verification method. You will likely be prompted to choose an alternative way to verify your identity.

Then use a different email address. If have have linked a different email to your Microsoft account, enter it and follow the instructions to receive a verification code.

Or you can also answer security questions. If you have set up security questions, you may be able to use them to reset your PIN.

Thank you for your cooperation.

I was able to sign out of my son's account in the Microsoft Store- thank you. When I try to sign in to Microsoft Store again with my account, I enter my username and password, but then I get a prompt saying "To easily and securely access apps with <my email address>, you need to set it up with Windows Hello Face, Fingerprint, or PIN. If you already have it set up, we will automatically add it for this account. You may be asked to re-verify with Windows Hello." When I select OK, it asks for my PIN. When I enter what I think is my PIN, it says "The PIN is incorrect. Try again." When I select "I forgot my PIN", it says "You can reset your PIN by going to Settings > Accounts > Sign-in Options." Where? On the laptop? In my Microsoft account? We are logged into the laptop on my son's account, not my account.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to Xbox support:

"Note If you've removed and replaced your security info within the last 30 days, you'll have to wait until the 30-day period is over before you can do it again. This waiting period helps protect your account if an attacker gets your password."

If he is not getting an email for the code it means that he is entering the incorrect email that is not associated or added as a security information on his Microsoft account.

You can set a sign in option on your Microsoft account to use a pin instead of password.

How do I find my Windows pin?

To change your PIN in Windows 10, you may follow the steps below:

1. Open Settings (keyboard shortcut: Windows + I) > Accounts > Sign-in options.
2. Click the Change button under PIN.
3. Enter your current PIN; then, enter and confirm the new PIN underneath.
4. Tap I forgot my PIN.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Alan, to delete the Pin follow the procedures below.

Open the Settings, and click/tap on the Accounts icon. ...

Select Sign-in options, and click/tap on I forgot my PIN.

Click/tap on Continue.

Leave the PIN fields empty, and click/tap on Cancel.

Your PIN will now be removed.