I entered a Microsoft credit code on my xbox but the money hasn't been creditted to me.

I had the same issue. Purchased the expansion from Best Buy--the code they sent me credited my Microsoft account $20. A lot of rigmarole for me to spend my money.

He clearly didn't believe me and told me if I paid for the name change and it accepts hit he will credit me the money back

they are refusing a refund, they'll only give credit.

check your Microsoft account balance. it looks like the money has been credited there. you can use this to buy games and accessories from the Xbox store.

many retailers only give credit refunds rather than cash.

hope this helps

my credit card is not letting me through and keeps saying enter a valid credit card number, i am and it wont accept it, microsoft has got to have a great explanation for this

When xbox or Microsoft was have problems with the generator I was trying to download call of duty ghosts with a prepaid code when I was trying to buy it it said I needed a credit card even though the prepaid code pays for the whole thing it said I had $56.89
before I added in my mom's credit card then it changed took some Microsoft money from the prepaid card and left me with $2.50 and it never downloaded what should I do?

Microsoft Store said they could not help me. They claim they refunded the money to my "credit card". PayPal says Microsoft never did refund the money. PayPal also said there was a mix up with the BillMeLater and my bank account. So I was told that PayPal
took the money from the wrong account (after I chose another account at PayPal payment point), and Microsoft refunded the money to the wrong person's credit card. Microsoft apparently made a mistake in refunding the money, as they refunded the wrong amount
and sent it to someone else's credit card. I disputed the monies taken with PayPal and my bank. Hopefully that will solve the issue.

DevGod.... I did ask the Microsoft Store for a conformation number, 13 times. I also spoke with a Supervisor 5 times. Was told that they could not issue a refund, as they had already done so to my "credit card". When I told them I used PayPal, they told
me they had refunded the money to a credit card and not PayPal. Finally they told me they could not override the system to give me my refund, as the system was showing I was already refunded. I was calm the entire time, and did ask for a confirmation of the
transaction (first time and everytime I called).

Yep, there were some messages from Singer, but they apparently got removed for trolling.

For those, like Karch, that have been helpful, I thank you.