I dropped my Xbox controller

Discus and support I dropped my Xbox controller in XBoX on Consoles to solve the problem; So, I dropped my Xbox controller on accident and now it disconnects when I use it in certain positions (I don't have Bluetooth, I use a cable and play... Discussion in 'XBoX on Consoles' started by DenisDalan, Nov 5, 2021.

  1. DenisDalan
    DenisDalan Guest

    I dropped my Xbox controller


    So, I dropped my Xbox controller on accident and now it disconnects when I use it in certain positions (I don't have Bluetooth, I use a cable and play on PC).

    The port is clean, so it's probably because of how it fell. Is it still eligible for warranty?

    :)
     
    DenisDalan, Nov 5, 2021
    #1
  2. Jesse E' Win User

    I dropped my Xbox controller

    You're welcome. Have a good one
  3. Jesse E' Win User

    I dropped my Xbox controller

    Hello Denis, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'm sorry, the Controller warranty doesn't cover physical damage. But if you have the extended warranty which covers accidents as well, then it can be repaired under warranty.
  4. DenisDalan Win User

    I dropped my Xbox controller

    I'm 99% sure it's just the USB port, the black thing in the middle seems to move a little.
  5. Nursemorph Win User

    I dropped my Xbox controller

    It'll probably be cheaper to simply buy a new controller
  6. DenisDalan Win User

    I dropped my Xbox controller

    Hello Jesse, unfortunately I don't have the extended warranty. Guess I'll just pay for repairing.

    Thank you for trying to help me.
Thema:

I dropped my Xbox controller

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