I don’t understand how to use my Xbox Gold membership on Xbox One.

I bought an Xbox Gold membership for my Xbox 360, I know have an Xbox One but signing in with my account on Xbox 360 isn’t working. There was a typo on the email for the 360 so I can’t sign in on Xbox One with my Gold membership. The correct email is being
used by another one of my accounts but the Xbox doesn’t allow me to change the email for it so I have a gold membership that I can’t use on the Xbox One. Any help?

:)

 

Xbox One Live 12 Months ??

MS Store US says

Day One 12-Month Xbox Live Gold Membership - Microsoft Store

Day One 12-Month Xbox Live Gold Membership

For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.

 

Xbox live purchase

I have purchased an Xbox live gold membership on a computer. When I log into my account on the xbox it says I have a gold membership. When I attempt to play online it says I don’t have a gold membership. Resolution?

 

Hey there livingshark02,

What happens when you try to change the email address on the account? Are you able to change the email address on the account with these steps

HERE?

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