I dont think ive been getting rewards points.

Discus and support I dont think ive been getting rewards points. in XBoX Rewards & Social to solve the problem; Ive been at 4,900 rewards points for what seems to be forever. Ive purchased digital items and have done the monthly surveys but it hasnt budged.... Discussion in 'XBoX Rewards & Social' started by OhCrapItsPayne, Dec 25, 2016.

  1. I dont think ive been getting rewards points.


    Ive been at 4,900 rewards points for what seems to be forever. Ive purchased digital items and have done the monthly surveys but it hasnt budged.

    :)
     
    OhCrapItsPayne, Dec 25, 2016
    #1
  2. Snipester25
    Snipester25 Guest
    My Rewards Credit

    Hi Im and ive been a xbox fan for quite along time now. I think My Rewards Credits might be off. I have been purchasing alot of Games an DLC here recently an i dont think ive been getting any rewards points for it.....

    Please send me a message an let me know if there's anything wrong with my account, Or if maybe I am doing something wrong?

    Thank you
     
    Snipester25, Dec 25, 2016
    #2
  3. babyrach2020
    babyrach2020 Guest
    missing reward points

    ive brought games, ive played the free games and ive purchased live . I have not been getting my reward points for a few years now . can someone sort what I am owed please
     
    babyrach2020, Dec 25, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I dont think ive been getting rewards points.

    Hello OhCrapItsPayne,

    From our FAQ:

    What content on the Xbox Store is eligible for MyVIP?

    Most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar items. However,
    the purchase or redemption of pre-order games, in-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, do not qualify.

    Therefore your purchases of pre-orders and game consumables did not trigger MyVIP payback. Furthermore, we only calculate MyVIP payback for every $10. If your purchases do not complete a $10 portion, then they are reserved to complete a $10 portion in a
    following month. This is why your purchase in July did not trigger payback.
     
    XBLRewards8, Dec 27, 2016
    #4
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Thema:

I dont think ive been getting rewards points.