I don't recognize an email associated with my microsoft acc

Discus and support I don't recognize an email associated with my microsoft acc in XBoX Accessibility to solve the problem; Hello, I was trying to connect to my Microsoft acc to play minecraft but when i log in in my acc it tells me that i dont have a bought copy of... Discussion in 'XBoX Accessibility' started by Boris Buchukov, Dec 12, 2022.

  1. I don't recognize an email associated with my microsoft acc


    Hello,

    I was trying to connect to my Microsoft acc to play minecraft but when i log in in my acc it tells me that i dont have a bought copy of Minecraft(I have the receipt send to my email). I searched for answers and i found out that i have a username that i dont recognize witch is conected to my microsoft acc. I also have a username that i used to ask a question in Microsoft community but the username is different from the one that I use now. I remember that they both were connected to the same acc. How can i remove the second email connected to my acc?
    I don't recognize an email associated with my microsoft acc [​IMG]

    I don't recognize an email associated with my microsoft acc [​IMG]


    :)
     
    Boris Buchukov, Dec 12, 2022
    #1
  2. Georges C. Win User

    I don't recognize an email associated with my microsoft acc

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Boris, Can you normally log into your account through Microsoft's administration site, Account?

    If so, you should be able to remove that e-mail associated with your account, if not your account may have been compromised.

    Secure your account after you've been hacked

    https://support.xbox.com/en-US/help/account-pro...
  3. linchona Win User

    Are we no longer able to change our Account's Email online?

    No, i just want to change the email associate to mai Windows live ID (MS acc) -

    It has an "Update email address" button, I have done this before, but now i'm getting "The email address associated with your Microsoft account can't be changed"

    I'm following this thread - http://bit.ly/UPgo2j - with people who have the same problem
  4. faithfuLeafsFan Win User

    Need help ASAP

    I would also suggest trying the Can't acces my account option on the login screen

    If it says there is no account associated to this Email I would contact Microsft at the phone # I mentioned earlier

    cheers
  5. GreasyHippo7423 Win User

    Problem with gold

    This account is associated with my microsoft acc. When i go to subscriptions page this acc - i see next information:

    Подписка Золотой статус Xbox Live Gold Срок действия истекает: 10.01.2016

    In english:

    Subscription Gold status xBox live Gold Expiring: 10.01.2016
  6. LolitaRot Win User

    Downloading profile to a new console, can't login.

    @Judge, the issue is he can't even access his account because Microsoft locked it since we tried to log in using a different PC.

    Also, we do know the email associated with his account. We just don't recognize the alternate for the password reset.

    @Silence: US
Thema:

I don't recognize an email associated with my microsoft acc

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