I "don't own" skyrim anymore?

Discus and support I "don't own" skyrim anymore? in XBoX Games and Apps to solve the problem; So about a while ago (probably 2 years ago) I purchased skyrim legendary/special edition for the 360, coming with 2 discs. The second disc installed... Discussion in 'XBoX Games and Apps' started by GL3N sCoP3Zz, Apr 17, 2018.

  1. GL3N sCoP3Zz
    GL3N sCoP3Zz Guest

    I "don't own" skyrim anymore?


    So about a while ago (probably 2 years ago) I purchased skyrim legendary/special edition for the 360, coming with 2 discs. The second disc installed the game, and the first one played it. The discs went missing roughly a year ago but on my xbox one yesterday
    I saw I could download skyrim, presumably because it was the same gamertag that I installed disc 2 on a few years back. But now my Xbox one says I don't even own the game, even though I played the game for hours yesterday?

    The game says it is still installed, just I don't own it. Any help? Let's say I bought the regular 360 edition from a local GameStop, would I be able to play the legendary/remastered edition on Xbox one then?

    :)
     
    GL3N sCoP3Zz, Apr 17, 2018
    #1
  2. blast369
    blast369 Guest
    i don't own an xboxone

    i was searching through my devices to download something and i noticed that i had an xboxone yet i don't own an xboxone only a xbox360 wich i dint see in my devices i also didnt see a way to delete the consol from my account please help get rid of the xboxone
    i don't own from my devices tab
     
    blast369, Apr 17, 2018
    #2
  3. bowski477
    bowski477 Guest
    I don't own games I have bought

    This was likely due to a service alert that was up effecting the ability to play downloaded games and apps. You should be able to use them now that the alert has lifted. If you continue to have this problem please post back.
     
    bowski477, Apr 17, 2018
    #3
  4. Smwutches
    Smwutches Guest

    I "don't own" skyrim anymore?

    There was a free play weekend for Skyrim this weekend which is why you could download and play it for free. You would need to purchase it in order to continue playing it.

    Since the game is not backwards compatible, you would need to purchase the One version in order to play it on the One.
     
    Smwutches, Apr 17, 2018
    #4
  5. Smwutches Win User

    I "don't own" skyrim anymore?

    There was a free play weekend for Skyrim this weekend which is why you could download and play it for free. You would need to purchase it in order to continue playing it.

    Since the game is not backwards compatible, you would need to purchase the One version in order to play it on the One.
  6. - AJ - Win User

    I don't own the game anymore?

    Hi, Jayee! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.
    I'm sorry to hear you are experiencing issues with your games.

    - If you don't mind, could you check if these games are showing on your account's order history? As a rule of thumb, all games purchased through the Microsoft Store, redeemed with a code, or claimed from a console bundle should be displayed there, regardless of the date they were acquired on.

    You can use this link to get there: https://account.microsoft.com/billing/orders

    Please make sure to select "Digital" and "All available" from the two drop-down menus at the top section of your order history.

    - If these games are not showing on your order history, they may have been purchased with a different account that was also removed from your console by the factory reset. I'd suggest checking the order history in all your accounts to determine which one was used for these purchases.

    -----

    Due to the nature of our query, I find it important to offer a friendly reminder that this is a public forum and personal information should not be posted here. Please be careful not to reveal any personal or sensitive information through text, pictures, or other media.

    Thank you! I'll be looking forward to your reply.
    Best regards.
  7. Darhyl Amizola Win User

    I suddenly don't own minecraft anymore?

    Hi Jelle! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft game.

    Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

    Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

    In order to fix this, you will need to find the Microsoft account where your Minecraft game license was purchased.

    Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > order history > select the date of range when you purchased your Minecraft game.

    From there, check if you have the Minecraft transaction. If you have found the transactions, use the same Microsoft account to log out and re-login to Microsoft Store and Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, this means that the game was purchased on a different account. Please check your other Microsoft email accounts' order history.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  8. Defy Lightning Win User

    so who else is going to quit plaything this game this week....

    Damn, MW3 and Skyrim next week. I don't know if I'll be going to school anymore.
  9. kyle_m4496 Win User

    I don't own my texture packs anymore?

    Hi EvelynOpal. My name is Kyle and I'm an independent advisor.

    If you're experiencing issues with DLC on PlayStation, please contact PlayStation Support since the purchase was made through their store. Here's their support page: https://www.playstation.com/support/contact-us/

    Thanks,
    Kyle
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I "don't own" skyrim anymore?

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