I don’t now if my account got hacked but I need and admin into my account so Iya

Hi

If you think your account may have been hacked can you please review your
recent account activity and follow the
Compromised account guide.

Thanks for the help but the problem is I don’t have access to the emails that now owns my Microsoft accounts as I got hacked meaning I can’t access the hackers email to get my account back therefore can’t cancel the subscription and it’s not letting me dispute the last Microsoft subscription????

The last time I had access to my account was two days ago.

I don’t remember any email account change on my Microsoft account, and I don’t see anything in my inbox that says so.

After I click “sign in” on the most recent screenshot, I just get put into the same screen as the regular sign in.

I am slightly convinced that my account got hacked or something, because my Google account said that there may be malicious software on my computer, but when I ran a full scan on windows security, I didn’t see anything.

My son’s account has been hacked and was sending people harassment messages so that included that person to then go report him and now it says he is permanently suspended and I don’t know how to solve it.

Thanks for your reply.

I have taken steps already! Someone hacked in as my family member purchased bunch of credits and left my account

I did reset my password and removed the credit card from my account immediately

I also called my credit card to stop the pending transactions but they said they can’t do that ! Microsoft however can ! But you guys as Microsoft do not have any quick line of communication for such fraudulent activities when they are observed by your clients! That is frustrating!

Moreover, they said I cannot wi disputed charges since Microsoft account is hacked and Microsoft needs to deal with that.

You as Microsoft needs to have secure accounts so that someone cannot easily hack into them or if you don’t have then you need to deal with it ! Stop it quickly! And give credits back. Why do I have ti deal with a credit card company??? They have given me a credit card to use and I linked it to my Microsoft account. What part of it is their fault ? They don’t hack their website or my account in their organization!

So I expect you guys to deal with this as quick as possible! You lack of security has caused all of this.

Thanks