I don't know why I got banned or how to get unbanned.

n3rdboynoah · May 18, 2017

so a few days ago I was joining my friend's party when it told me I could not talk because of my privacy settings. I looked online and everything seemed to be fine. I then tried to send a message to my friend about the weird occurrence until a pop up said
that because of my past behavior, I could not send messages. I spent some time and figured out a few factors that could have got me suspended/banned: 1. In some of the games I play I tend to send constructive criticism to the people I am playing with to better
contribute and make a strategy, some players may not agree though and report the message. 2. I let some of my family members on my account as it is the only one with gold however they may be saying rude things without my knowledge. These factors are the only
reasons I could think of which explain why I am receiving this suspension/ban. It would indeed help if I could find out why these things are taking place and if I could find out how to get myself unbanned. Thank you for reading and have a nice day!

:)

sadboihajile · May 18, 2017

Communication banned

my account got Communication banned and I want to know why and how long it takes to get unbanned this is my first time getting banned??

DoubleA1530 · May 18, 2017

Account suspension

I was recently communication banned for 1 week. I got unbanned, and decided to not talk to people because I had learned my lesson. I then got banned again, but I don't know why. I don't know if someone false reported me, or I actually did something wrong.

Smwutches · May 18, 2017

For information about your suspension and to see about submitting a case review, you would need to go to http://enforcement.xbox.com

Smwutches

For information about your suspension and to see about submitting a case review, you would need to go to http://enforcement.xbox.com

Bear Jackk

My GT is and I got banned. I don't know why but it said I was gonna get unbanned today but it never happened and I want to know why I don't have a microphone so can't have done any of that but I was in a modded lobby in Call of Duty Black Ops
2 but I doubt that was why I just wanna get unbanned so can enjoy myself. Please Help.

slackadelic

The only folks that can help you are
https://enforcement.xbox.com

They do not monitor support forums. You may be able to request a review

OK Fowl

Despite what some may claim, XBLPET will never ever ban anyone “for no reason”. Suspensions
always occur as a result of a specific Code of Conduct violation.

You can log in on this page and find that information:
https://enforcement.xbox.com/Enforcement/ShowEnforcements

Sorry, but no one here on the forums can address issues dealing with enforcement actions.

You will need to visit Xbox's enforcement page to find out any information about your current case.

Here are some links that might be useful for future reference.

Link 1:
https://enforcement.xbox.com

Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

Link 4:
https://enforcement.xbox.com/Enforcement/ShowEnforcements

Link 5:
http://enforcement.xbox.com/home/staysafe#topic0

G v zauBerBerg

You will need to go to https://enforcement.xbox.com and sign in with your suspended gamertag.

Then click on the yellow/orange tile with the hammer icon, and check the list of suspensions.

Be aware, that you can only complain about suspensions that are LESS than 12 months old.

Check if there is a currently active suspension. If you think that this active suspension was made in error, you can file a Case Review by clicking the appropriate link. (only if it is more than 24houres bann)

You'll have to fill out a small questionnaire that tests if you have understood the Code of Conduct. If you need a
refresher about the CoC, you can click here.

Then after you passed the test, you can send a message to the Enforcement Team.

Be warned however: You only get one chance to have them review the case! Each report that is being sent in, causes the consoles involved to collect data and telemetry which is sent in along with the report as evidence. For example a text
message you sent. Based on that evidence, the Enforcement Team decides if a suspension is warranted or not.

Since you got a suspension, they do have evidence of you breaking the Code of Conduct in one way or another. So do not waste your one and only attempt by sending them a message that basically says something like "But I didn't do anything".

I don't know why I got banned or how to get unbanned.