I don't know what i'm doing.

PandaN0N0 · Apr 15, 2017

So i got a xbox one and we sold my xbox 360, but i still had my black ops 2 game and i put it in cause i heard that games on 360 work on the xbox one now. And i downloaded the black ops 2 game but then i had none of the maps i bought and i had bought like
every map there was and some gun camo things cause i loved black ops 2. But when i downloaded it to xbox one i had none of them and i don't know if i can get them or if i can't but if i can't ill be seriously thinking about getting rid of the xbox and getting
a playstation instead because i spent so much money on it. Can someone tell me if i can get my map stuff back or not.

:)

denis97g · Apr 15, 2017

I'm banned and i don't know why

usually you receive a mail or message. you can also go to enforcement.xbox.com to check your ban and see if you are eligible for a case review.

Smwutches · Apr 15, 2017

I'm banned and I don't know why

For information about your ban, you would need to go to http://enforcement.xbox.com

Miss Bijoux · Apr 19, 2017

Hey Panda!

If you purchased all the content for Black Ops II on your account, the good news is that it's easy to find and download. Navigate to the Black Ops II tile in "My games and apps" and press the menu button. From there, scroll down to the game's "Ready to install" list
and install any/all content there. However if the content was purchased on a different Xbox Live account, you will need to repurchase it as content cannot be transferred between accounts.

Let us know if you have any further questions!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Miss Bijoux

Hey Panda!

If you purchased all the content for Black Ops II on your account, the good news is that it's easy to find and download. Navigate to the Black Ops II tile in "My games and apps" and press the menu button. From there, scroll down to the game's "Ready to install" list
and install any/all content there. However if the content was purchased on a different Xbox Live account, you will need to repurchase it as content cannot be transferred between accounts.

Let us know if you have any further questions!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Bobyevil

Hi,

Usually this kind of code ships to your xbox live messages directly or to your email a few weeks after you launch and play the purchased game once on the profile. So technically you should get the code after getting Halo Wars 2.

This is how it worked with Gears of War 4 and the free first games.

Should the terms and conditions (read the fine print) of your purchase state otherwise you might need to wait a bit still as they ususally roll out codes within specific delays and it is almost never instantly after purchase.

If you still feel something is wrong, contact Microsoft store support directly from their page!

Hope it answered your questions!

Cheers

Jacen Hallene

It only happens on Lego marvel Super Heroes 2

JoshMartin8

I have tried everything on the troubleshooting page. Apparently the error code it keeps showing is in reference to an Xbox360, even though it is an Xbox one. I'm confused

JoshMartin8

I have the same problem!!!

I don't know what i'm doing.