I don't know my password or I Don't have access to my email address how can I sign in

Hi Connor

You can try follow the steps here https://beta.support.xbox.com/help/account-profile/manage-account/forgot-microsoft-account-solution to recover your account or https://support.xbox.com/help/account-profile/manage-account/lost-password-solution if the solutions above don't help.

Hope that helps

- Michelle

Hello, Connor M. I’m Arturo, and I’ll be glad to provide some assistance with your inquiry today.

I’m sorry to hear you’re having trouble retrieving your Microsoft account.

If you don’t recall the email address or don't have access to it and your Microsoft account doesn't have two-step verification. You may want to try recovering your account by submitting the account recovery form but using instead a previously linked phone number or previously created Skype username (is not the same as our gamertag)

The form can be accessed here:

https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Furthermore, please refrain from sharing personal information, including email addresses, gamertags, etc.

As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

Thanks for your attention.

Arturo.

Hi Edii___! My name is Ricardo an independent advisor ready to help you with this situation!

You could use otherauthentication methods of available and if not at the bottom there's and option for I don't have any of this

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If you don't have an Xbox console we can try other methods such as checking your other devices (Laptop, PC, or mobile device) where you may have signed in before.

Please check all Microsoft accounts that you own and sign in to https://account.xbox.com/profile to locate the correct Microsoft account because according to Xbox support:

"Important Xbox Support can't provide this info, even if you know your gamertag."

yes - i have a family gold membership and can sign in with my son's profiles no problem

I don't know my wife's password so can't test hers but it is asking me to input email address and password as with my own.