I don’t know my password and I can’t reset it

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Th3Pr0digyy, by your description when you say you no longer have the account that created your Xbox profile but you know the email and the account belonged to you, right?

As this forum is public certain information as your email is hidden, but basically there are two ways for you to recover your account, by web form you have already filled in or by contacting Xbox support and requesting an A.T.O (Account Takeover), but in doing so they will ask you basically the same questions as the form and a few more and then will be sent to Microsoft for analysis.

https://support.xbox.com/en-us/contact-us

I can’t even login online as I don’t know the password but can’t even reset it as don’t have the gmail account anymore so it’s a long day for me unless there’s any other options lol?

Thanks for the suggestion, but once again, i can’t use my xbox so i don’t know how i’d do a factory reset if i can’t use my xbox

Hello I have Ben trying to get into my account for about half of a year now my account was locked out but it isn’t anymore and I don’t know my password and I can reset it because it sends it to a random phone number or a phone number I don’t have anymore but on my Xbox I have the account I’m trying to get into but when I try to reset password it still sends it to a unknown phone number so I can get into the account but I can’t reset the password is there still anyway I can reset my password or am I just stuck with the unknown one I have now

Also I am scared to guess my password to many times and lock my account out again

Hello khaji, that’s the problem I don’t know or have the email that my cousin created that account with because it’s been so long. It’s been years so that email is lost and unfortunately I can’t reset my password because it says I’ve been locked out to sign in due to the password being entered wrong multiple times and it wasn’t till the end when I’m locked and blocked out of the email sign in I remember the password. I’ve also tried to verify it through my console but it just sends me to accountlive.com to reset my password which I can’t do. I even tried putting my cousins phone number instead of his email and that does not work so I don’t know what else to do? Was there a different number I put in other than my cousins, I don’t know this was years ago. Maybe I can get unlocked or unblocked out of the sign in because I finally remember my the password to my cousins email, other than that the forms are not working? It’s as if the forms don’t even get looked through! The key details I provided should have gotten my account back already and I’m sorry Khaji but this was no help at all?! Can I get my questions answered or actual advice on what to do here.