I don't know if im unpantient or Microsoft is just greedy.

Discus and support I don't know if im unpantient or Microsoft is just greedy. in XBoX Accessibility to solve the problem; Soo basically what happened is that On April 24 to be exact I sent a support request for MC support cause my account got hacked. Or otherwise stolen.... Discussion in 'XBoX Accessibility' started by Paulius Ten, Jun 29, 2022.

  1. Paulius Ten
    Paulius Ten Guest

    I don't know if im unpantient or Microsoft is just greedy.


    Soo basically what happened is that On April 24 to be exact I sent a support request for MC support cause my account got hacked. Or otherwise stolen. Email & Password was changed. I had to go through MC support for nothing cause they said that I have to go to Microsoft support cause my account was migrated.

    After some time I contacted MS support and well explained everything. They said that it would take not long until they reply.

    Abt 2 months later no reply...

    Then on June 27 I reached out again.

    Like Steam support got back in one day.

    Epic Games support got back in a one day.

    BUT MS SUPPORT COULDN'T GET BACK FOR 2 MOUNTHS

    Like i am about to buy a new mc account.

    But I have mvp+ on hypixel so I don't want to tho.

    Soo any ideas anyone?

    :)
     
    Paulius Ten, Jun 29, 2022
    #1
  2. Paulius Ten Win User

    I don't know if im unpantient or Microsoft is just greedy.

    I have created another microsoft account with the email that was first assosiated with the original.

    But of the hacker i only know the first two letters and what's after the @
  3. Lucas Lauer Win User

    I don't know if im unpantient or Microsoft is just greedy.

    You can use the email address first associated with the account. If you know the email the hacker is using now, you can put it instead.

    But if you receive the message that your account does not exist anymore, you will not be able to recover it. I'm sorry about that.
  4. Paulius Ten Win User

    I don't know if im unpantient or Microsoft is just greedy.

    It asks what email i am trying to recover but it's changed so what do I do then?
  5. Lucas Lauer Win User

    I don't know if im unpantient or Microsoft is just greedy.

    Hello, Paulius. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    I am sorry for what happened. But if your account got hacked, your only option is to fill the recovery form. Microsoft support does not help users recovering their accounts. In the article below you can get detailed information on how to fill the form:

    https://support.microsoft.com/en-us/account-bil...

    The Microsoft recovery form is available on:

    https://account.live.com/acsr

    No Microsoft employee can help users recovering their accounts. They only instruct you on how to fill the recovery form. So that's the only available option for a hacked account. If when you try to fill the recovery form you receive a message that your account does not exist anymore, unfortunately you will not be able to recover your account.

    If you talk to a Microsoft support advocate, he/she will tell you the same thing. They are not allowed and have no access to change anything on a user account. But if you still want to try to talk to Microsoft support, try talking by live chat. You will receive an instant reply. Callbacks usually only work on their business/working hours.

    If you have any question, please let me know. And again, I'm really sorry about this.
  6. Lucas Lauer Win User

    I don't know if im unpantient or Microsoft is just greedy.

    If you already created another Microsoft account with the same email as the hacked Microsoft account, the hacked account will not be able to be recovered. You can try to use the recovery form but it will find your new account with the email address, not the old account. I'm really sorry about this, my friend.
Thema:

I don't know if im unpantient or Microsoft is just greedy.

Loading...
  1. I don't know if im unpantient or Microsoft is just greedy. - Similar Threads - don't unpantient Microsoft

  2. My microsoft account is linked to my Playstation network but I don't remember my old...

    in XBoX Accessibility
    My microsoft account is linked to my Playstation network but I don't remember my old...: I want to play minecraft but it says that my account is already linked to a older microsoft so it says I must log in with the old one but I don't remember it 0ec34060-8abc-41cb-96f2-7a4f956f6f21
  3. I can't get my account because I I don't have the password or email

    in XBoX Games and Apps
    I can't get my account because I I don't have the password or email: I've spent much money on skins and cosmetics and I would like my account on my new Xbox I have proof also 44f6b293-3807-447c-87b5-17d6fdd4b8c4
  4. My account has been locked I don't know why

    in XBoX on Windows
    My account has been locked I don't know why: My account has been locked and I don't know what to do because currently my phone is broken and I don't got anyone to talk to for a phone and my carnageWE account has been banned for "Your account...
  5. Keep getting a something went wrong message and I can't do anything about it as I don't...

    in XBoX on Consoles
    Keep getting a something went wrong message and I can't do anything about it as I don't...: Keep getting a something went wrong message and I can't do anything about it as I don't have time to pair the controller 268cd42d-3d6d-479b-a38b-f1f50b3fc868
  6. Why don't i have a graphics tab under options in stalker 2.

    in XBoX Games and Apps
    Why don't i have a graphics tab under options in stalker 2.: Stalker 2, great game, but it gives me headaches. At first i thought their wasn't an option to turn off motion blur . But after looking online i learned that there is suppossed to be a graphics...
  7. I've been wrongfully permanently banned from Minecraft and don't understand what the ban...

    in XBoX on Consoles
    I've been wrongfully permanently banned from Minecraft and don't understand what the ban...: I've been bounced around between support services from both Microsoft and Mojang, none of them have been able to help and have repetitively forwarded me to each other's services. I've heard that...
  8. My Credit card is being charge month, I don't know why

    in XBoX Accessibility
    My Credit card is being charge month, I don't know why: Hi, my Credit is being charges US$5.90 for the last two months, I am not aware of this, Please give me a refund and stop charging my Credit Card. c9bc8854-ef25-4ebe-8a74-0da43cf1c122
  9. Instead of having us pay for name change why don't Microsoft just have a 1 year or so thing...

    in XBoX Accessibility
    Instead of having us pay for name change why don't Microsoft just have a 1 year or so thing...: I mean I honestly don't get it. 5b5debe3-6ee0-4ba1-9fa5-db53bac63986
  10. I don't know how to recover my minecraft account back

    in XBoX Accessibility
    I don't know how to recover my minecraft account back: So this is when everything was all fine life was good i used to play minecraft with my friends during the Covid-period i used to play it normally as i used to but then i got bored from it so i...