I don't know about my xbox live

You should be able to turn off auto-renewal at
http://commerce.microsoft.com If not, you'll want to contact support and speak to billing and they can turn it off for you. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

This is whats happening

I don’t now where my video is

Hello Rasmus

Thanks again for providing quality info regarding this Issue. It sounds it has been verified that this is indeed a controller issue.

Please take the time to
contact us here to request a repair/exchange.

Hope this helps

Hi!

When i play games on my xbox one my screen always goes up for no reason and it's very frustrating when i play games that i need to be good at aiming. I don't know if you can do something but if you can please answer.

Rasmus

Hello Rasmus... You mean you start to look up in shooter games? Could be the joystick get dameaged, can you tell us more details about it?

Hi Kody, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please, can you give us more details?

Are you experiencing a problem with a game?

Which platform you are playing on, an Xbox Console or a PC?

Do you receive an error message?