I don't have the same email that console was used to start

additional info: i have used the same email and password for months and never had a problem signing in using the console. just started having this problem with added security bs...

What happens when you try to use the email that was associated with that account and the password that you think was associated with it?

1. If it says Microsoft account does not exist if so then that's not the right email. and you would need to figure out the email associated with the account now if you cant remember the email you can contact xbox support at support.xbox.com and give them
the gamer tag and if they can verify that you are the owner of the account then they can give you the email address of the account.

2. If it says password is incorrect then password is incorrect and you can try and recover the account at account.microsoft.com/acsr. if you answer enough of the questions correctly on this form then the account recovery team will send you a link to an alternate
email to reset the password. If you do not answer enough correctly then they will still send you an email letting you know that then you can contact xbox support (see previous paragraph for contact info) and they can escalate the account up (ONLY IF YOU HAVE
A CONSOLE THAT PROFILE HAS BEEN ON PREVIOUSLY) with some more questions about the account and the console it was on previously. and then the escalations team will look at that information and if it is enough correct info then they would send you a link to
reset your password.

3. if you do not have a console that profile had been on previously then you would just need to continue filling out the form at account.microsoft.com/acsr till you've answered enough of the questions correctly.

these are the only way that you would be able to recover that account.

Hi

Can you please try using the link below hopefully it will help you to recover your old account.

https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

Hi Edii___! My name is Ricardo an independent advisor ready to help you with this situation!

You could use otherauthentication methods of available and if not at the bottom there's and option for I don't have any of this

Hi,

OK first you don't need different accounts for different consoles.

You can play on all consoles with the same account.

But maybe there is a way to play with your old account.

Start the 360 game and press the View and the Start buttons (the 2 below the Xbox button) the same time to open the 360 menue.

There you can download the old profile as long as you have the email name and the password.

But for real I would recommend you to play with your new account.