I dont have the credits for my XboxLive Renewal since 2015-2016-2017

Last entry for that is 2014 and i renew every year

Thanks

:)

 

My Xbox Live Rewards Statement is not showing annual renewals to Gold

On my Xbox Live Rewards page, under my statement, it only shows 4,250 points.

These are from renewal of 12 month gold membership in 2013 and a purchase in 2015.

But if the renewal of the gold membership is worth 3,000 points then I should have 9,000 more points - for the renewals in 2014, 2015 and 2016. I have had continuous memberships since April 2013.

My most recent renewal, on 6 October, was recognised by Microsoft in an email -

'Hello sean bainbridge, We're sending you this message as confirmation that you have successfully renewed Prepaid 12M Xbox LIVE Gold, which will expire on Tuesday, 17 October 2017'

 

I have 8250 credits since December 18, 2016 and I haven't recieved my credits yet.

I have had 8250 credits since December 18, 2016 and I haven't received my credits yet. They should of been deposited by January 5 ,2017 into my account. When will they be deposited for me to be able to use these 8250 credits?

 

As of July 1, 2014, there are no offers to receive credits for renewing gold.