I don't have Alan Wake download code

I have not received my Alan Wake download code for pre-ordering Quantum break.

PLEASE help me

:)

 

Quantum Break digital acheté et code Alan Wake toujours pas reçu [Translation: Break Quantum digital and bought Alan Wake code not received]

Bonjour, je n'ai toujours pas reçu mon code pour télécharger Alan Wake.

[Translation: Hello, I have not received my code to download Alan Wake.]

 

Quantum Break - Pre-Order Codes

I don't think you understand. I have already received my code as i pre-ordered the game 19 days ago.

I was saying the code only gave me two of the four downloads. I did NOT receive "Alan Wake" and "the Writer", but my code did allow me to download "alan wake american nightmare" and "the signal" dlc.

 

Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Sorry for the frustrations. Official forum support will return on Monday.

 

Hey there CUBANantiCASTRO!

As Bowski stated above, the appropriate teams are looking into the issue. All eligible users will receive an Xbox Live message with further information.

Thank you for your patience!