I do not see my 5g network

Discus and support I do not see my 5g network in XBoX on Consoles to solve the problem; My 5g network does not appear in the available networks. I already set the SSID network name manually and it doesn't work either. It was working... Discussion in 'XBoX on Consoles' started by PabloFigueroa5, Apr 20, 2021.

  1. I do not see my 5g network


    My 5g network does not appear in the available networks. I already set the SSID network name manually and it doesn't work either. It was working perfectly before and it stopped working for no reason. How do I fix this?

    :)
     
    PabloFigueroa5, Apr 20, 2021
    #1
  2. XBF Meryem R Win User

    I do not see my 5g network

    Hello @PabloFigueroa5, I hope everything is going well for you!

    I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

    According to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

    The following troubleshooting step will help you clear out your MAC address:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming
  3. 13150d90-b82f-4ad5-a Win User

    How do I connect an Xbox One to an SSID that is not broadcasting it's name? (A hidden network)

    Update:

    The Xbox One will connect to the 2.4ghz hidden network just fine
    (apparently).

    I did not initially try to connect to the hidden 2.4ghz network because the Xbox One connected to the non-hidden 5ghz network; I was only thinking in the mindset that the Xbox One will connect to a 5G network because that's what I wanted.

    If anyone else is researching this question,

    try to connect to the 2.4G hidden network if you are having difficulty connecting to a
    5G hidden network.


    This worked for me.

    I do wish that it would just connect to my hidden 5G network. I do not understand why it will not. I do not understand why it will connect to my 5G network fine when I toggle the "broadcast SSID name" function on the 5G network.
  4. Cerebral Paul Win User

    How do I connect an Xbox One to an SSID that is not broadcasting it's name? (A hidden network)

    Update:

    The Xbox One will connect to the 2.4ghz hidden network just fine
    (apparently).

    I did not initially try to connect to the hidden 2.4ghz network because the Xbox One connected to the non-hidden 5ghz network; I was only thinking in the mindset that the Xbox One will connect to a 5G network because that's what I wanted.

    If anyone else is researching this question,

    try to connect to the 2.4G hidden network if you are having difficulty connecting to a
    5G hidden network.


    This worked for me.

    I do wish that it would just connect to my hidden 5G network. I do not understand why it will not. I do not understand why it will connect to my 5G network fine when I toggle the "broadcast SSID name" function on the 5G network.
    I'm going to test this when I'm more awake. It should be able to connect to either one, hidden or not.
  5. SammieBammie Win User

    Xbox Disconnects From Internet at 11:00 PM

    I've tried both my 2.4G network and my 5G network and both of them don't work.
  6. sandy the hippy Win User

    [SOLVED] Wi-Fi range diminished after updates

    Wait, do you mean you are using your phone, and 5g mobile network?
Thema:

I do not see my 5g network

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