I do not know how many times i try to tell someone there that i bought a game R B I...

Discus and support I do not know how many times i try to tell someone there that i bought a game R B I... in XBoX Games and Apps to solve the problem; the game never worked installed then nothing it should work or i should get my money back but no one there seems to care take the money then buyer... Discussion in 'XBoX Games and Apps' started by KeithGoodge, Oct 2, 2020.

  1. KeithGoodge
    KeithGoodge Guest

    I do not know how many times i try to tell someone there that i bought a game R B I...


    the game never worked installed then nothing it should work or i should get my money back but no one there seems to care take the money then buyer beware keeps me from ever wanting to buy anything from Microsoft Store it seems like cash in no product out.

    thanks

    not happy Keith

    Keith Goodge [mod removed]

    *** Email address is removed for privacy ***

    *** Email address is removed for privacy ***

    p.s. no one ever gets back to me just ignored

    :)
     
    KeithGoodge, Oct 2, 2020
    #1
  2. XBF Brad A Win User

    I do not know how many times i try to tell someone there that i bought a game R B I Baseball 20 and it does not nor never worked

    Hello Keith,

    Thanks for reaching out to the forums. We are sorry for the issue with refund and game. When it comes to refunds they are all handled by the refund team. Which is accessed through the refund request form then email. There are many factors to a refund. Like
    when it was purchased, how long you played it and if had any other refunds. These are just a few. As we are not the refund department you would need to reply to the emails. I will be locking this thread to prevent repetitive answers.

    Thanks,

    Brad
  3. Streamer Super Win User

    Swap Meet Achievement not Unlocking

    Sorry to hear that how many times have u tryed this achivement and how many people do u know / play with have unlocked it
  4. Wishcatcher Win User

    I can't tell you how many times I have writen

  5. MohammadR107 Win User

    How do I transfer a game I bought

    Hi thank you for your reply. I was able to request a refund. For the purchase I used both my debit card and a 25-dollar account credit. Will I receive both of those back? How long will it take for the 25 dollars to be re-credited to my account? Thank you again.
  6. Francia J. Win User

    How do I transfer a game I bought

    Once the refund has been approved and already stated as "refunded" on your order history (https://account.microsoft.com/billing/orders), it will now depend on your bank on when they will credit back the money but it usually takes 5-7 business days.

    The Microsoft balance that you used will be credited back immediately.
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