I do not have access to my son's Xbox One, how do I prevent charges?

Discus and support I do not have access to my son's Xbox One, how do I prevent charges? in XBoX on Consoles to solve the problem; My son lives with my ex-wife and plays on an Xbox One that is connected to my credit card. He keeps making a large amount of in-game purchases and I... Discussion in 'XBoX on Consoles' started by ABabb, Apr 22, 2021.

  1. ABabb
    ABabb Guest

    I do not have access to my son's Xbox One, how do I prevent charges?


    My son lives with my ex-wife and plays on an Xbox One that is connected to my credit card. He keeps making a large amount of in-game purchases and I want to stop it. I have asked him to stop and he agrees but when he's with his mom he continues to spend.

    How do I stop this? I do not have access to the physical Xbox One but I have access to his Microsoft account.

    I also have the Xbox Family app and he is a "member" of my family. That app lets me restrict his content and manage his screen time, but I do not see a way to stop his purchases.

    Best case would be a way for me to approve all purchases before they go through.

    Minimum would be a way for me to turn off his ability to make in-app purchases.

    I am grateful for your help!

    Thank you,

    Dad

    :)
     
    ABabb, Apr 22, 2021
    #1
  2. Smwutches Win User

    I do not have access to my son's Xbox One, how do I prevent charges?

  3. ABabb Win User

    I do not have access to my son's Xbox One, how do I prevent charges?

    Smwutches, I am grateful for your help. This is exactly what I want but unfortunately, as I read the information your link takes me to, I have to do it on the physical Xbox, which I do not have access to.

    I am surprised that there is no way for me to do this either online or via the Xbox Family app.

    Smwutches ... any other thoughts? Thank you!!!
  4. ABabb Win User

    I do not have access to my son's Xbox One, how do I prevent charges?

    If no other way, if he won't stop the in-game purchases, then I'll take away the credit card and thus his game pass. Hopefully he'll learn a lesson.
  5. Smwutches Win User

    I do not have access to my son's Xbox One, how do I prevent charges?

    Sign into his Microsoft account at http://account.microsoft.com and remove the card from his account. If it is tied to an active subscription, you would have to cancel the subscription before you can remove the card or wait for the subscription to end.
  6. [EX] Win User

    I do not have access to my son's Xbox One, how do I prevent charges?

    Hi,

    you could request a call back from the phone support and ask them if they can change this setting for you. You just need access to the email account of the Xbox profile to identify yourself.

    I don't know if they are able to do so but I think it's worth a try !

    (sorry can't post a link cause I'm writing on my Xbox)
Thema:

I do not have access to my son's Xbox One, how do I prevent charges?

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